Marsh · 14 hours ago
Executive Assistant -Team Senior Manager
New York, NY
Full-time
Hybrid
Senior Level, Lead/Staff, Director/Executive
$88K/yr - $188K/yr
10+ years expMarsh is a global leader in risk, strategy, and people, and they are seeking a Senior Manager for their Administrative Service Delivery Team. The successful candidate will lead daily operations, manage a global team of administrative assistants, and ensure effective communication and problem resolution in support of client relationship projects.
ConsultingInsuranceRisk Management
Responsibilities
Manage a global team which includes administrative assistant leaders and a team of executive assistants
Coach and develop leaders to effectively manage their own teams
Be accountable for the development and performance management of the executive and administrative assistant team
Ensure consistency in setting individual annual performance goals and training selection
Responsibility for mid- and end-year reviews, coaching to help team achieve goals, develop skills or improve performance
Manage performance issues, and capture and incorporate feedback from all stakeholders into performance evaluations
Have accountability and oversight for maintaining the integrity of the Marsh US administrative assistant model
Foster a strong sense of community and connectivity between nearshore and onshore administrative assistants to enhance collaboration and engagement
Provide administrative support to Senior Leader(s)
Work closely with the region leader, office leadership, and HR to address management or team-related issues
Lead complex initiatives on behalf of the regional and/or global team
Be a change ambassador and work with teams to adapt to changes by ensuring they have the right information, training, and support
Ensure consistent hiring practices prioritizing capability and delivery standards
Oversee training and onboarding processes to align with organizational expectations
Promote and socialize best practices, serving as the escalation point for executive and nearshore site leaders
Consult with business leaders as needed to align team efforts with business objectives
Take ownership of decisions and actions related to team management and operational outcomes
Coordinating day-to-day collaboration, i.e. Time-off, new EA tasks, vendor/process management support (C&W, Xerox, BCD, procurement)
Ensure feedback from all stakeholders is captured in performance reviews
Building community and connectivity with nearshore and onshore AA’s
Qualification
Required
A minimum of 10 years of total experience, with at least 5 years' experience working in a management position (you should be a strong people manager capable of recruiting, training, coaching and motivating talent)
Advanced experience with Microsoft Office suite, including Word, Outlook, Excel and PowerPoint
Proficient with data analysis and reporting
Bachelor's degree/diploma in any field or equivalent experience
Extensive knowledge of strategic planning, headcount management, budget management, process standardization, project management, group facilitation and management of large groups of people
Preferred
Preferred experience in management consultancy or similar professional services industry
Creative, methodical, organized with excellent attention to detail, flexible attitude; embraces change, hard-working, and results-driven
Benefits
Health and welfare benefits
Tuition assistance
401K savings and other retirement programs
Employee assistance programs
Company
Marsh
Marsh provides insurance brokering and risk management services for enterprises.
10001+ employees
H1B Sponsorship
Marsh has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (30)
2023 (39)
2022 (70)
2021 (34)
2020 (38)
Funding
Current Stage
Late StageTotal Funding
$0.21M2022-07-01Series Unknown· $0.21M
Leadership Team
L
Levee Brooks
Chief Operating Officer, North America
David Liston
US and Canada Chief Commercial Officer
Recent News
Insurance News in the United States
2025-12-13
2025-12-06
Company data provided by crunchbase