Flex · 2 days ago
VP, Emerging SMB Growth and Channel Strategy
Salt Lake City, Utah, United States
Full-time
Hybrid
Director/Executive
$496K/yr - $534K/yr
15+ years expFlex is a growth-stage FinTech company headquartered in NYC that aims to revolutionize the rent payment experience. The Vice President of Emerging SMB, Growth and Channel Strategy will lead the strategy and optimization of the company's high-velocity customer segment, managing outsourced sales vendors and ensuring alignment across various teams.
AppsBillingFinancial ServicesFinTechSoftware
Responsibilities
Develop and execute the strategy for Flex’s Emerging SMB (long-tail) segment, focusing on efficiency, scalability, and predictable revenue contribution
Lead and manage relationships with outsourced sales vendors including performance management, capacity planning, workflow design, and SLAs
Build a data-driven operating model that tracks performance across funnel stages, channel quality, productivity, and ROI—using insights to continuously refine strategy
Partner closely with Marketing, Product, Analytics, Risk, and Partner Success to ensure alignment on ICP, messaging, qualification standards, and cross-functional dependencies
Create scalable playbooks, processes, and incentive structures for vendor teams to maximize throughput and conversion
Monitor market dynamics within the SMB ecosystem to identify opportunities for improved segmentation, new motions, or workflow optimizations
Own forecasting, pacing, and KPI management for the segment, ensuring accuracy and transparency across stakeholders
Represent the Emerging SMB program internally as a thought leader on high-velocity revenue generation, scaled GTM motions, and outsourced commercial models
Ensure vendor teams have the tools, enablement, and feedback loops they need to execute at a high level—without direct responsibility for hiring or onboarding reps
Drive continuous improvement across processes, systems, and vendor operations to unlock efficiency and lift conversion
Qualification
Required
15+ years of experience, with significant leadership in SMB, high-velocity, channel, inside sales, or outsourced/vendor-led sales environments
Demonstrated success owning a scaled, transaction-volume–driven sales motion or channel/partner program
Strong ability to analyze performance data, diagnose root causes, and design actionable improvement strategies
Experience overseeing outsourced sales teams or BPO/vendor partners, including governance, quality management, and KPI accountability
Deep understanding of sales operations, funnel analytics, forecasting, and performance management in high-velocity environments
Highly adept at cross-functional collaboration, with proven experience influencing Marketing, Product, Operations, and external partners
Exceptional verbal and written communication skills, with the ability to align diverse stakeholders and external teams
Expertise with CRM systems (e.g., Salesforce) and data-driven methodologies for optimizing workflow and conversion
High level of initiative, ownership, and comfort operating in a fast-paced, rapidly evolving growth-stage environment
Experience managing both revenue targets and operational OKRs simultaneously
Benefits
Competitive medical, dental, and vision available from Day 1
Company equity
401(k) plan with company match (our company match kicks off at the beginning of 2026)
Unlimited paid time off + 13 company paid holidays
Parental leave
Flex Cares Program
Free Flex subscription
Company
Flex
Flex enables people to pay rent bills on a schedule that fits their personal finances.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2025-03-31Series A
2019-11-01Seed
2019-07-24Pre Seed
Leadership Team
Shragie Lichtenstein
Co-Founder & CEO
Michael Jannain
Staff Software Engineer
Recent News
Flexible Finance, Inc.
2025-10-14
Flexible Finance, Inc.
2025-10-09
2023-12-15
Company data provided by crunchbase