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WhiteWater Express Car Wash · 1 day ago

Area Director

Toledo, OH

Full-time

Onsite

Lead/Staff, Director/Executive

$65K/yr - $75K/yr

5+ years exp

WhiteWater Express Car Wash is a company built on respect, communication, and a passion for people. The Area Director is responsible for overseeing the operations of multiple locations, focusing on operational excellence, team development, and financial performance.

Retail

Responsibilities

Provide day-to-day operational leadership and direction to assigned locations, fostering a positive work culture for an exceptional guest experience

Monitor and drive performance across all operational aspects including store performance, staffing, facilities, and financial outcomes

Act as a key liaison between location leadership teams and senior regional leadership

Collaborate with General Managers and Multi Site Directors on store operations, equipment, damage claims, and employee development

Step up to fill open shifts when necessary to ensure seamless operations

Maintain regular communication with the recruiting team to ensure adequate staffing, retention, and potential employee progression

Review Leadership Summaries and ensure staff participation in development programs

Approve weekly work schedules, payroll submissions, purchasing invoices, and devise sales & metrics strategies

Analyze P&L reports and create sales and development strategies to meet company projections

Qualification

Multi-unit leadershipStaff developmentP&L managementCustomer serviceStrategic planningOperational standardsPerformance managementSuccession planningFinancial reporting

Required

Proven track record in leadership, successful management, and staff development

5+ years of multi-unit leadership experience in managing multiple locations

Passion for delivering outstanding customer service

Proven track record of driving revenue growth and profitability through strategic planning and operational efficiency

Experience in leading and developing store-level managers (GMs, Assistant Managers, etc.) with a focus on performance management and succession planning

Demonstrated ability to implement and maintain operational standards across a region or market

Strong knowledge of P&L management, budgeting, and financial reporting

Ability to thrive in an outdoor, all-weather, and fast-paced environment

Flexible scheduling, including evenings and weekends

Must successfully complete a pre-hire background check