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Pride Health · 1 day ago

Patient Account Representative

United States

Contract

Remote

Entry Level

$17/hr - $19/hr

1+ years exp

Pride Health is seeking a Patient Account Representative for one of its clients in Minnesota. The role involves managing billing and collection processes for durable medical equipment and ensuring optimal reimbursement for patients and the client’s Clinic.

Health CareHuman ResourcesInformation Technology

Growth Opportunities

Hiring Manager

Mahendra Borana

Responsibilities

Institutional Insurance and reimbursement expert for one or more of the following business lines: durable medical equipment

Performs all aspects of the billing and collection processes for the individual business lines across the enterprise

These processes include service pre-certification, insurance coverage review, and personal responsibility determination, communications with patients, claim submissions, denial review, rebilling, appeals, and accounts receivable management

Utilizes skills in problem solving, customer service, and communications (verbal and written) in interactions with patients and internal customers to resolve a variety of account, billing, and payment issues for patients, physicians, nurses, pharmacists, technicians, and social workers

Interprets, applies, and communicates the client’s Clinic policies regarding financial aspects of patient care to assure optimal reimbursement for both the patient and the client’s Clinic

Qualification

Medical billing experienceClaims management softwareWindows-based softwareMicrosoft WordMicrosoft ExcelHuman relations skillsCommunication skillsProblem-solving skillsOrganizational skills

Required

Associate Degree in finance, business, or healthcare-related majors and one year of experience in medical, pharmacy, or durable medical equipment billing and collection activities Or high school diploma/GED with at least 3 years of experience in medical or durable medical equipment billing and collection activities

Qualified candidate must possess strong human relations, communication, problem-solving, and organizational skills to interact with a variety of customers and personnel, both within and outside the institution

Must be able to work independently and in a team environment

Candidate should have experience working with Windows-based software, Microsoft Word, Excel, and the Internet

Keyboarding experience required