MSP Senior Engineer jobs in United States
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Techworks Consulting, Inc. ยท 1 day ago

MSP Senior Engineer

positionRonkonkoma, NY
timeFull-time
remoteOnsite
seniorityMid, Senior Level
money$85K/yr - $120K/yr
date3+ years exp

Techworks Consulting, Inc. is an award-winning MSP recognized as one of the Best Places to Work. They are seeking a talented and driven MSP Senior Engineer to support complex customer environments while collaborating with a supportive team.

InfrastructureIT ManagementUnified Communications
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Growth Opportunities

Responsibilities

Serve as a field resource for onsite projects, troubleshooting, and deploying new equipment
Consult with clients on hardware/software rollouts and provide training on deployed systems
Manage and support Windows Server, Virtualization, Cloud Platforms, Active Directory, and Group Policy
Plan and execute projects with effective time management and organizational skills
Perform local and cloud server migrations, including Microsoft Office 365 migrations
Assist Security Engineers with compliance, risk assessments, and business continuity planning
Troubleshoot networks (routers, firewalls, switches, cabling) and conduct wireless network assessments, design, and heat mapping
Collaborate with the Technical Account Management team on Sales Engineering requests

Qualification

Managed Services experienceWindows Server managementNetwork troubleshootingMicrosoft certificationsRMM tools proficiencyCustomer service skillsCommunication skillsProblem-solving skillsOrganizational skills

Required

Minimum 3 years of experience in Managed Services and/or IT Consulting
Certifications from Microsoft, CompTIA, or Cisco or the ability to obtain in 90 days
Proficiency with RMM tools, backup solutions, and ticketing systems
Strong Windows Server/Workstation installation, configuration, and troubleshooting skills, along with UTM/router/switching/wireless experience
Excellent customer service skills
Strong communication, troubleshooting, problem-solving, and organizational skills, including accurate time entry and documentation

Benefits

Health insurance
Dental
401K
PTO
Holidays

Company

Techworks Consulting, Inc.

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Techworks Consulting, Inc.
dateFounded in 2002
location
Ronkonkoma, New York, USA
people-size11-50 employees
web-link
https://www.maketechwork.com/

Funding

Current Stage
Early Stage

Leadership Team

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Thomas Lohr
Chief Operating Officer
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Taylor Scibilia
Executive Assistant to Chief Executive Officer
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Company data provided by crunchbase