Arizona Public Service - APS · 1 week ago
IT Field Communications Specialist II / III / Senior | Douglas
Douglas, AZ
Full-time
Onsite
Mid, Senior Level
2+ years expArizona Public Service (APS) is focused on maintaining and supporting the communication and network infrastructure for reliable energy delivery. The IT Field Communications Specialist will install, maintain, and optimize communication systems, ensuring operational efficiency and supporting disaster recovery efforts.
Electrical DistributionEnergySustainability
No H1B
U.S. Citizen Only
Responsibilities
Install, test, and maintain communication and networking equipment to ensure reliable system performance
Identify and correct design deficiencies in the field—revising or redesigning proposed solutions when needed
Support disaster recovery efforts by designing and implementing temporary routing or reconfigurations to restore service
Perform preventive and corrective maintenance on enterprise communication systems
Collaborate with engineers, project managers, and 3rd-party vendors to ensure timely issue resolution and system updates
Monitor system health, perform diagnostics, and document maintenance and technical findings
Provide on-site technical support and escalation management for communication infrastructure issues
Install, assemble, design repairs, adjust, test, and maintain telecommunications equipment such as wired and wireless telecommunications systems devices, microwave, IP Networks, Radio Frequency (RF) Communications systems, Voice & Data communications, VoIP, Cameras, Wi-Fi, fiber optics, WAN/FAN/LAN technologies, all of which make up the Next Generation Network
Troubleshoots and design repairs on a wide variety of computer aided telecommunications devices such as Portable/Mobile and Radio Repeaters, radio dispatch consoles, electronic and electro-mechanical equipment, SCADA systems, Fiber, DWDM, telemetry and GPS systems, wired and wireless network equipment
Regularly use diagnostic software for localizing equipment and system problems, specialized testing equipment such as communications analyzers, digital oscilloscopes, Radio Service Monitors, digital multimeters, cable verifier, spectrum analyzers, frequency counters and RF power meters
Performs remote/Centralized management of systems through Management software
Install, repair and maintain Carrier Class Digital Microwave (MW), and Radio Frequency (RF) Data Link equipment
Must be able to coordinate and provide direct oversite to Vendor and 3rd part support and other activities within their area of responsibility (AOR)
Is expected to train and mentor junior level staffing, they must be the SME of all equipment that resides within their AOR
Ability to work 24/7 in support of Enterprise Network systems and Public Safety Communication Systems, including nights, weekends and holidays
Must display a mastery of knowledge of AC/DC Power/Amperage and understand the safety aspects of working in high voltage environments
This position requires ability to work alone and with team members as well as customer departments to design highly reliable and timely solutions. The type of work will include working on ladders, and lift platforms. Installing microwave radios, network switches, routers, and the use of power and hand tools
Qualification
Required
Associate degree in electronic technology AND two (2) years related experience and OR equivalent combination of education and experience
Equivalent to a high school diploma PLUS five (5) years related experience troubleshooting and repairing metering and control systems
Equivalent to a high school diploma PLUS seven (7) years related experience troubleshooting and repairing metering and control systems
Ability to travel statewide, work outdoors, and work overtime
Experienced Field Technician: Proven background in communication systems installation, maintenance, and troubleshooting
Technical Problem Solver: Skilled at diagnosing and resolving design or performance issues under pressure
Collaborative Partner: Works effectively with engineering teams, field personnel, and external vendors
Adaptable & Resourceful: Able to think on your feet and design solutions that restore service quickly in critical situations
Detail-Oriented Professional: Committed to safety, documentation accuracy, and maintaining high operational standards
Ability to work 24/7 in support of Enterprise Network systems and Public Safety Communication Systems, including nights, weekends and holidays
Preferred
Experience in utility or industrial communication networks, with knowledge of disaster recovery or failover design
Technical degree in telecommunication, data communications or equivalent
Ability to interpret schematic diagrams and troubleshoot to component level
Knowledge to transition to legacy communication to Next Generation Network and Radion equipment
Specific knowledge of TCP/IP, network design, network security, propagation, and point to point radio operation using ethernet over microwave
Knowledge of building IP networks using MPLS or other network convergence technologies
Familiarity with FCC regulations and standards for licensing microwave paths
Understand basic electronics, electrical power systems, the basics of the 7 layers of the OSI model and in-depth knowledge and experience in RF
Ability to coordinate and provide direct oversite to Vendor and 3rd part support and other activities within their area of responsibility (AOR)
Ability to train and mentor junior level staff and perform as SME of all equipment that resides within their AOR
Company
Arizona Public Service - APS
APS is Arizona’s largest and longest serving electric utility, providing power for nearly 1.2 million customers in 11 of the state’s 15 counties.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$1.95BKey Investors
US Department of Energy
2025-01-08Debt Financing· $1.81B
2024-10-18Grant· $70M
2009-09-16Grant· $70.5M
Leadership Team
Juli West
Vice President Supply Chain, CPO
Monica Whiting
VP, Customer Experience and Chief Customer Officer
Recent News
Arizona Daily Star
2026-01-16
altenergymag.com
2026-01-16
Company data provided by crunchbase