Baird · 5 days ago
Temporary Continuous Improvement Analyst
Baird is seeking a Temporary Continuous Improvement Analyst to provide high value service to clients by addressing end user inquiries and supporting teams with their expertise in regulations and policies. This role will involve identifying problem areas through metrics analysis and collaborating on solutions while providing technical support and client service.
Financial Services
Responsibilities
Provide technical support and client service via phone and email to our associates in various business units
Serve as first point of contact for situations within our branch network and Operations
Research, troubleshoot and resolve moderate complexity technical issues received via phone calls and emails
Assist with key system administration including user setup, role and permission setup and error log monitoring
Develop partnerships with team, functional peers, sponsors, and multiple stakeholders
Tailor communication appropriately for technical and non-technical audiences with some assistance
Qualification
Required
Bachelor's degree required or equivalent combination of education and relevant experience
1-3 years of relevant support or client service experience in an enterprise, internship or academic environment
Basic analytical skills with the ability to perform complex problem solving
Excellent interpersonal, negotiation and influencing skills leading to trusting relationships with peers, business partners and their leadership team
Demonstrated relationship builder; able to establish both internal and external working relationships in order to identify and implement strategies for business growth
Strong computer skills, with experience in Microsoft Word, Excel, PowerPoint, Project, SharePoint and Visio
Understanding of web-based software applications, technologies and architecture including basic knowledge of IT infrastructure
Preferred
BBA/BS in Management Information Systems, Information Technology Management, Computer Science, Business Administration or Finance is preferred
Company
Baird
Since 1919, Baird has guided families, businesses, communities and institutions toward their financial goals.
H1B Sponsorship
Baird has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (13)
2023 (6)
2022 (11)
2021 (4)
2020 (5)
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-11-13
2025-11-11
2025-11-08
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