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LCMC Health · 11 hours ago

Director, Retail Pharmacy Operations

LCMC Health Corporate

Full-time

Onsite

Director/Executive

7+ years exp

LCMC Health is a community-focused healthcare organization dedicated to providing the best possible care. The Director of Retail Pharmacy Operations will provide strategic oversight for retail and specialty pharmacy operations, ensuring compliance, operational excellence, and financial performance across all locations.

Health CareHealth DiagnosticsHospitalMedical

Responsibilities

Provide strategic direction and oversight for retail and specialty pharmacy operations across all corporate locations

Develop and execute short- and long-term goals aligned with organizational and system pharmacy objectives

Lead efforts to expand the retail pharmacy footprint and identify new growth opportunities

Establish and monitor performance metrics to ensure excellence in service, safety, compliance, and financial outcomes

Lead and mentor pharmacy managers and staff to foster a collaborative, high-performing culture

Oversee daily pharmacy operations, ensuring efficient workflow, compliance with all regulations, and exceptional patient service

Implement and standardize policies, procedures, and best practices across all retail locations

Coordinate staffing models to ensure appropriate coverage and optimal use of personnel

Ensure all locations maintain high standards of accuracy, safety, and professionalism

Develop and manage operational budgets, financial forecasts, and productivity benchmarks

Monitor revenue, expenses, and profitability for all pharmacy sites

Identify and execute opportunities for business growth, prescription capture, and service line expansion

Partner with finance and contracting teams to ensure accurate reimbursement, cost control, and profitability

Support strategic planning for expansion of new retail or specialty pharmacy locations

Work collaboratively with the Director of 340B and System Director of Clinical Operations to align retail pharmacy operations with clinical services and system initiatives

Collaborate with internal departments and external partners to enhance patient access, streamline workflows, and improve medication adherence

Coordinate with purchasing, compliance, and clinical teams to ensure efficient and integrated operations

Ensure adherence to all federal, state, and local pharmacy laws and accreditation standards

Implement and monitor quality assurance, risk management, and patient safety programs

Serve as liaison with regulatory agencies and participate in inspections or audits as required

Promote continuous improvement and adoption of best practices in retail and specialty pharmacy operations

Qualification

Pharmacy leadershipFinancial managementRegulatory complianceOperational excellenceStrategic planningMulti-site managementQuality assurancePatient serviceCollaborationMentoringCommunication