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Equitable · 4 days ago

Internal Communications Associate (HYBRID)

New York, NY

Full-time

Hybrid

Entry Level

$80K/yr - $110K/yr

3+ years exp

Equitable is a company committed to helping clients secure their financial well-being. As an Internal Communications Associate, you'll play a key role in shaping how the organization informs and engages employees through compelling content and communication campaigns.

BankingConsultingFinancial Services

Responsibilities

Convert Equitable’s achievements, programs and initiatives into clear, compelling drafts and messaging for digital channels - including newsletters, intranet articles, and Viva Engage posts - so employees stay informed, understand what matters most and feel connected to company news

Play a key role in producing and publishing the weekly company-wide newsletter – assisting with timelines, coordinating team contributions, checking for accuracy and supporting distribution through our internal email platform

Act as a storyteller who can identify the angle and hook in a story. You’ll be able to structure information clearly, spotlight key points and show why they matter to employees

Help maintain editorial and newsletter calendars to ensure communications are published accurately and on time across all internal channels

Support internal communication campaigns by brainstorming creative ways to use the right channels and timing for maximum engagement, ensuring employee stories stay timely, relevant and top of mind

Collaborate across teams to build strong internal partnerships - participating in calls, engaging in discussions and working together to identify stories, elevate content and finalize deliverables. You’ll help contribute ideas and share insights that influence outcomes during key conversations and planning sessions

Incorporate basic formatting and visuals into editorial content and digital platforms in collaboration with the design team. You’ll build foundational skills around thinking creatively to bring a story to life through visual elements

Assist in collecting and analyzing key data, including metrics reports and content audits. You’ll develop important reporting skills to track success and employee engagement levels, using insights to drive continuous improvement

Ensure quality, technical, company style and web standards are met for all written content

Qualification

Microsoft Office proficiencyEditing skillsCommunications experienceData gatheringProject managementStorytellingInterpersonal skillsCreative mindsetSelf-starterDetail-oriented

Required

3+ years of experience in communications, marketing, journalism or related field

Proficient use of all Microsoft Office products (including SharePoint, Viva Engage and Teams)

Excellent writing and editing skills

Ability to draft a coherent, compelling, accurate, concise narrative from multiple and varied sources

Exceptional organizational skills and detail-orientated, with the ability to manage multiple projects and deliverables simultaneously

Be an effective self-starter and problem solver who is resourceful, results-oriented, articulate and creative

Strong technical proficiency, as well as familiarity with commonly used design and communication tools (such as content management systems and Poppulo)

Passionate about employee engagement and storytelling

Prepared to create and publish content in companywide channels, especially the intranet, internal social media and email

Strong interpersonal skills and a collaborative approach to teamwork

Comfortable leveraging technology including Gen AI

Maintain confidentiality, promote integrity and adhere to Equitable's Code of Conduct and ethical standards

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors

Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation

Storytelling: Knowledge of concepts and ability to plan, create and present business proposals, initiatives and ideas by storytelling actual business scenarios that are situation-specific, engaging, memorable and persuasive as compared to one-way, fact-based presentations

Strategic Thinking: Knowledge of the importance of 'big picture' thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization

Copywriting and Editing: Knowledge of copywriting and editing; ability to write, review and edit texts and documents to promote marketing

News Writing: Knowledge of news writing; ability to investigate newsworthy stories and gather relevant information from reliable sources to compose high quality content in an efficient manner

Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives

Client Relationship Management: Knowledge of client relationship; ability to address issues critical issues to meet client needs and maintain engaged, partnering relationship with business partners and clients

Communicating Complex Concepts: Knowledge of effective presentation tools and techniques to ensure clear understanding; ability to use summarization and simplification techniques to explain complex technical concepts in simple, clear language appropriate to the audience

Data Gathering and Reporting: Knowledge of tools, techniques and processes for gathering and reporting data; ability to practice them in a particular department or division of a company