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Texas Children's Hospital · 4 days ago

Unit Clerical Assistant - NICU

Austin, TX

Full-time

Onsite

Entry Level

1+ years exp

Texas Children's Hospital is dedicated to providing high-quality pediatric care. The Unit Clerical Assistant will perform receptionist and clerical responsibilities for the assigned unit, ensuring effective communication and customer service while assisting families in obtaining necessary information.

EducationHealth Care

H1B Sponsor Likely

Responsibilities

Demonstrates effective communication/customer service

Serves as a receptionist to all visitors, provides appropriate information upon request, and accurately takes and delivers family messages, locates families at request of health team members

Positively interacts with other members of the health care team to meet the patient and family's needs

Promptly and courteously answers patient calls and notifies the appropriate clinician of the patient’s need

Greets all visitors courteously with respect to social, cultural, and ethnic needs

Acts as a resource to families/visitors by providing information about hospital services and city information (as appropriate)

Works with the housekeeper/USA and assigned volunteers, to maintain visitors’ areas on a continuous basis, as measured by direct observation

Ensures the proper utilization of the waiting area/rest area, explaining and enforcing hospital visitation guidelines. Keeps accurate records in the patient visitation log (if appropriate) to monitor visitors in the area

Reports quickly to appropriate supervisor or security of any problems

Provides proactive customer service functions to employees and visitors to the hospital. Maintains a professional appearance and demeanor at all times

Performs clerical duties

Coordinates area communication system/procedures

Greets all persons entering and exiting the unit and provides identification stickers to visitors

Participates in Quality Improvement Program

Qualification

Customer serviceClerical dutiesHospital experienceCommunication skillsProfessional appearance

Required

H.S. Diploma or equivalent

1 year experience as secretarial/administrative coordinator in hospital/doctor's office

Company

Texas Children's Hospital

Glassdoor3.9

Texas Children’s Hospital is a world-class pediatric facility, nationally recognized as a top children’s hospital.

Founded in 1954

Houston, Texas, USA

10001+ employees

http://texaschildrenspeople.org/

H1B Sponsorship

Texas Children's Hospital has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (9)

2024 (18)

2023 (9)

2022 (12)

2021 (11)

2020 (12)