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NAVY EXCHANGE SERVICE COMMAND (NEXCOM) · 1 day ago

NHG Manager in Training Program, NGIS

United States-Rhode Island-Newport

Full-time

Onsite

Entry Level

1+ years exp

Navy Exchange Service Command (NEXCOM) offers a Management in Training Program for individuals seeking to advance in hospitality management. The role involves completing training and operational duties at NHG lodging operations while achieving proficiency to become a successful General Manager.

Information Technology

Responsibilities

Completes training and operational duties at assigned NHG lodging operation to include Navy Gateway Inns & Suites and Navy Lodges. Additional training opportunities may be assigned at other geographical locations requiring travel

Learn all aspects of hospitality operations by job shadowing and hands on training in all departments and positions

Complete tasks by learning and utilizing systems, tools and software that apply

Prepares and submits periodic MIT progress reports to the Training Manager

Serves as the Manager on Duty as assigned

Conducts inspections of guest rooms, common areas, work areas, and storage areas to ensure NHG standards are met. Identifies deficiencies and implements appropriate corrective measures. Follows up to ensure deficiencies are corrected

Responsible for implementing NHG policies and procedures as established

Provides adequate staffing for all areas of responsibilities. Evaluates the work performance of subordinate personnel. Reports deficiencies or concerns to the General Manager

Works with department supervisors to plan, conduct and record required training

Assists subordinates in resolving job related issues and personnel problems

Communicates with and motivates associates

Reviews and evaluates various operating reports and statistical data to complete required management reports

Assists the General Manager in gathering and evaluating data to prepare and administer the annual operating budget in conjunction with NHG

May represent the General Manager in meetings with or in the absence of the General Manager

Maintains liaison with NEXCOM and other activities, vendors and suppliers to ensure adequate levels of services and supplies

Monitors guest satisfaction and resolves guest complaints

Ensures proper control of operational records and files. Ensures compliance with all safety, fire and sanitation regulations for the safety of guests and associates

Performs other related duties as assigned

Relocation based on company needs will be necessary at completion of the MIT program

Qualification

Hospitality ManagementSupervisory ExperienceBusiness AdministrationOperational ProficiencyManagement TrainingCommunication SkillsProblem Solving

Required

A two or four-year bachelors degree in Hospitality or Hotel/Motel Management or Business Administration

A minimum of one year experience working in a supervisory or management position in a Hotel, Motel or similar facilities (such as: residential, resort, Airbnb, timeshare, vacation rental, serviced apartments, etc.)

Equivalent combination of education and experience that provided professional Hotel/Motel Management knowledge

Current or Former Federal Government Retail management experience may be considered in lieu of hospitality experience

Benefits

Federal Healthcare

Dental, Vision, 401(k) & Pension Plan

Accrual of paid time off (PTO) beginning on day one

Tuition reimbursement program

Continuity Programs for Military Spouses

Pet Insurance for your furry family members!

Paid relocation for eligible positions! (ask your recruiter!)

Tax Free shopping, worldwide, at any Navy Exchange location

Company

NAVY EXCHANGE SERVICE COMMAND (NEXCOM)

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The Navy Exchange Service Command (NEXCOM) Enterprise encompasses six business lines, boasting a workforce of more than 14,000 associates located around the globe.

Founded in 1946

Virginia Beach, Virginia, USA

10001+ employees