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IPSY · 1 day ago

Director of Membership Planning

New York, NY

Full-time

Hybrid

Director/Executive

$130K/yr - $190K/yr

8+ years exp

IPSY is a leading beauty platform that connects brands, creators, and consumers through a unique membership experience. The Director of Membership Planning is responsible for leading the financial and strategic planning of the subscription business, managing inventory, and ensuring profitable growth while delivering an exceptional member experience.

BeautyCosmeticsE-Commerce

Comp. & Benefits

Responsibilities

Design and lead planning strategy for both the subscription and add-ons businesses, aligned to AOP, long-range plans, and company growth objectives

Translate high-level business goals into executable inventory, margin, and demand strategies across multiple revenue streams

Identify risks and opportunities across subscription cadence, add-on attach rates, and inventory exposure, proactively recommending course corrections

Own scenario planning and trade-off analysis to support decision-making in dynamic environments

Oversee end-to-end inventory planning for subscription programs and add-ons, ensuring optimal in-stock levels while minimizing excess and obsolescence

Lead demand forecasting and inventory flow strategies across core boxes, replenishment, and add-on offerings

Balance customer experience, warehouse capacity, and cash flow considerations across all subscription-related inventory

Drive improvements in inventory efficiency, turns, and utilization

Own margin performance across the subscription and add-ons portfolio, including cost modeling, pricing, promotional levers, and attach-rate economics

Partner with Finance to manage budgets, forecasts, and variance analysis

Evaluate unit economics at both the program and portfolio level to ensure profitability

Influence assortment and purchasing decisions to optimize margin outcomes

Act as a key thought partner to Merchandising, Marketing, Operations, Product, and Finance teams on both subscription and add-ons strategies

Manage and strengthen cross-functional relationships to ensure alignment and execution against shared goals

Communicate complex financial, inventory, and performance insights to senior leadership

Present business performance, risks, and recommendations to executive stakeholders

Lead complex problem solving in ambiguous situations, balancing short-term execution with long-term strategy

Identify process gaps and implement scalable planning tools, frameworks, and best practices across subscription and add-ons

Use data-driven insights to refine forecasting, inventory flow, and attach-rate performance

Foster a culture of ownership, accountability, and analytical rigor

Build, mentor, and develop a high-performing planning team

Set clear expectations, goals, and development plans for direct reports

Encourage strategic thinking, curiosity, and cross-functional collaboration

Qualification

Inventory ManagementDemand ForecastingMargin ManagementStrategic PlanningFinancial AcumenAnalytical SkillsCross-Functional LeadershipProblem SolvingTeam LeadershipCommunication Skills