Tekgence Inc ยท 2 days ago
Genesys Developer
Newark, NJ
Contract
Onsite
Senior Level
5+ years expTekgence Inc is seeking a Genesys Developer with strong hands-on experience in Genesys Contact Center platforms. The role involves designing, developing, and supporting customer interaction solutions while collaborating with business and technical teams to enhance customer experience and ensure system stability.
BankingRetailSupply Chain Management
Hiring Manager
Priyanshu vyas
Responsibilities
Develop, configure, and support Genesys Contact Center solutions
Design and modify call flows, IVR, and routing strategies
Troubleshoot production issues and provide ongoing support
Collaborate with cross-functional teams on requirements and enhancements
Perform testing, debugging, and performance optimization
Maintain documentation and follow best practices
Qualification
Required
Hands-on experience with Genesys Engage / Genesys Framework / Genesys Cloud
Strong knowledge of IVR, Call Routing, SIP, VoIP, CTI
Experience with Genesys Composer, Routing, Configuration Manager
Programming knowledge in Java / JavaScript / Python
Company
Tekgence Inc
We accelerate business transformation by solving complex technology, business and talent challenges.
1001-5000 employees
H1B Sponsorship
Tekgence Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (37)
2024 (24)
2023 (30)
2022 (44)
2021 (32)
2020 (48)
Funding
Current Stage
Late StageCompany data provided by crunchbase