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VisionSpring · 4 days ago

Global External Communications Manager

United States

Full-time

Remote

Mid, Senior Level

$80K/yr - $90K/yr

5+ years exp

VisionSpring is a social enterprise dedicated to increasing well-being through eyeglasses for people vulnerable to poverty. They are seeking a collaborative and strategic Global External Communications Manager to enhance engagement with philanthropic funders and create compelling narratives that showcase the impact of their work. This role involves developing donor-facing communications, managing projects, and collaborating across departments to effectively convey VisionSpring's mission and successes.

Health CareNon ProfitSocial Entrepreneurship

Responsibilities

Develop, write, edit, and refine high-quality donor-facing materials, including:

Reports (quarterly, annual, ad hoc)

Case studies and impact stories

White papers, research summaries, and evidence translations

Fact sheets, one-pagers, primers

Donor-specific slide decks and presentations

Package data, impact evidence, research findings, and field insights into clear, compelling, emotionally resonant narratives

Ensure all donor communications reflect VisionSpring’s brand voice, values, and commitment to dignity

Act as the primary liaison for donor comms with Programs, M&E, Resource Mobilization, and Finance, ensuring accuracy, clarity, and consistency

Build on templates, guidelines, and workflows that improve quality, speed, and internal alignment

Build donor audience frameworks including segmentation, personas, and tailored messaging

Shape communication strategy and messaging for in-person and virtual donor-focused events, briefings, and convenings

Support production of global and in-market donor event materials: scripts, run-of-show content, visuals, talking points, and follow-up communications

Collaborate on donor-facing campaigns and special stewardship moments (e.g., end-of-year communications, donor delight gifts, milestone updates)

Manage the end-to-end production of donor reports and communications:

Structuring the narrative

Setting timelines / production calendars

Coordinating with subject matter leads

Farming out contributions

Managing reviews and approvals

Overseeing design and formatting

Collaborate on packaging customer stories, photography, and multimedia content for specific donors

Ensure country teams are equipped with donor-aligned collateral, messaging, and materials for in-country fundraising communications

Track donor engagement with communications and analyze their role in retention, satisfaction, stewardship, and relationship expansion

Use data, storytelling, and insight to strengthen donor relationships

Contribute to internal tracking on communications performance

Support dissemination of research studies, RCT findings, and evidence-based publications to donor audiences

Package technical insights into accessible, donor-friendly formats

Collaborate with the Comms team to share relevant media features, press releases, and field stories with donor audiences

Qualification

Donor communicationsProject managementCross-departmental coordinationSocial enterprise experiencePowerPoint proficiencyAnalytical skillsDiplomacyCuriosityCommitment to equityOrganizational skillsFlexibility