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Veterans United Home Loans · 1 day ago

Realty Connection Specialist

Greater Columbia, Missouri Area

Full-time

Onsite

Entry Level

1+ years exp

Veterans United Home Loans is dedicated to helping Veterans and military families become homeowners. As a Realty Connection Specialist, you will support homebuyers by connecting them with trusted Real Estate Agents and ensuring they receive excellent service throughout their home buying journey.

Financial ServicesLendingMortgageReal EstateTelecommunications

Growth Opportunities

Responsibilities

Partnering pre-qualified homebuyers with Real Estate Agents within the VUR Network

Serving as the first point of contact for buyers over the phone, answering general questions about the home buying process

Connecting buyers with the right Real Estate Agent while following company and industry guidelines that prohibit discussing loan terms

Ensuring each homebuyer receives excellent service by assigning pairing files to an Agent Development Coach for review and follow-up

Keeping detailed, accurate records to support a smooth handoff and next steps

Pitching in wherever needed to help support the team and strengthen our culture (excluding licensed tasks)

Qualification

Customer serviceCommunication skillsReal Estate knowledgeTeam collaborationFast-paced environment

Required

You communicate clearly and confidently, both verbally and in writing

Providing great customer service comes naturally to you

You do well in fast-paced, results-driven environments and enjoy staying busy

You thrive in a collaborative, team-first setting

You bring at least one year of customer service experience or similar transferable experience

You're either already a licensed Real Estate Salesperson or willing to become licensed upon employment

You show up consistently and can be counted on to get the job done

Company

Veterans United Home Loans

Glassdoor4.3

We are committed to exceeding clients' expectations and creating an amazing experience with the VA Mortgage process by providing an abundance of information and personalized service to Veterans, military members, and their families across the U.S.

Founded in 2002

Columbia, Missouri, USA

1001-5000 employees