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Pima County · 14 hours ago

Senior Business Systems Analyst - Information Technology

Tucson, AZ

Full-time

Hybrid

Mid, Senior Level

$64K/yr - $89K/yr

4+ years exp

Pima County is seeking a Senior Business Systems Analyst to join their Information Technology Department. This role involves engaging with multiple departments to analyze processes, document technical tools, and implement operational improvements through technology solutions.

GovernmentHealth CareRecyclingSustainabilityWaste Management

No H1B

Responsibilities

Engages with multiple Pima County departments or elected officials Subject Matter Experts (SMEs) to gain understanding of how the entities operate to deliver on its mission

Researches and documents the technical tools (hardware and software) that enable business operations for multiple departments and/or elected officials

Identifies and documents areas of operational improvement that can be gained via changes in technology

Communicates proposed changes in technology to technical teams and/or third-party vendors for design, development and deployment via requirements definition documents, work items in a work management tool, visual representations, and oral presentations

Coordinates requirements definition and business case for change with multiple departments and/or elected officials SMEs

Provides status updates to leadership in oral and written form

Executes project management techniques (Agile, Waterfall, etc.) to ensure efficient and effective delivery of technical solutions for multiple departments and/or elected officials

Effectively negotiates for viable solutions to technical, process and priority conflict resolution

Serves as a team member to deliver technical solutions on larger projects and/or for multiple departments

Qualification

Business process analysisRequirements gatheringProject managementIT applications experienceTechnical communicationCustomer serviceAttention to detailTeam collaborationNegotiation skills

Required

Four (4) years of experience in business process analysis or computer hardware, software or database development, maintenance, or testing

Valid driver license is required at time of application

Valid AZ driver license is required at time of appointment

Preferred

Experience with IT applications supporting and administering various business system applications

Experience gathering and documenting requirements

Experience in analysis of current business processes, development and documentation of new business processes, gaining acceptance of the new or modified business process, and implementing revised and new business processes

Experience working in an environment with multiple customers, both internal and external to their organization, who have a wide range of complex business requirements in an IT context

Benefits

Valid driver license is required at time of application.

Valid AZ driver license is required at time of appointment.

Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history.