Buddy's Home Furnishings · 1 week ago
Manager in Training (MIT)
Richmond, VA
Full-time
Onsite
Entry, Mid Level
$38K/yr - $42K/yr
2+ years expBuddy's Home Furnishings is a retail company focused on providing quality home furnishings. They are seeking a Credit Manager to assist in managing store operations, customer accounts, and ensuring compliance with company standards.
FurnitureRental
Responsibilities
Acquire and Maintain Customers
Act as a customer liaison who resells the benefits of timely rental/lease agreement renewal payments
Assist in managing store personnel; may direct activities of one or more employees
Compliance with all applicable federal, state and local statutes
Decipher, prepare and review store reports
Document all customer commitments
Ensure company standards for renewals, delinquencies and store collections are satisfied
Fill out paperwork for submission to corporate support
Follow monthly marketing plans and maintain internal quality control standards
Manage customer accounts
Managing inventory and cash assets
Prepare daily work schedules, delivery schedules, assign tasks, enforce company policy
All other duties deemed necessary for effective store management
Qualification
Required
Effective organizational skills
Established collection skills
Good communication skills
Handle multiple priorities simultaneously
Learn and become proficient in POS system
Maintain professional appearance
Must be able to read, write and communicate effectively in person and over the phone with employees and customers
Negotiate and resolve conflict
Plan, organize, delegate, coordinate and follow up various tasks and assignments
Recognize and solve problems
Must have proficient navigational skills with a satisfactory driving record and meet insurability requirements
Regular and consistent attendance, including nights and weekends as business dictates
Two years' experience with Rent-to-Own, retail or other business emphasizing customer service, account management, sales and merchandising
Position routinely requires lifting, loading, moving, and using a dolly for merchandise 50-300 pounds
Stooping, bending, pulling, climbing, reaching and grabbing as required
Must be able to traverse multiple flights of stairs while carrying furniture, appliance, and electronics
Prolonged driving and standing
Must be able to work in and outdoors in a variety of climates and weather conditions
Driving: 3 years (Required)
Retail management: 1 year (Required)
Driver's License (Required)
Preferred
Customer retention: 1 year (Preferred)
Benefits
Dental insurance
Health insurance
Paid time off
Professional development assistance
Referral program
Vision insurance
Company
Buddy's Home Furnishings
Buddy's Home Furnishings is a furniture rental company. It is a sub-organization of Franchise Group.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2019-07-01Acquired
Leadership Team
Michael Bennett, CFE
Chief Executive Officer
Roy Griffaw
Chief Information Officer
Recent News
2025-06-06
2023-12-23
Furniture Today
2023-12-23
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