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Capital One · 15 hours ago

Senior Director, Client Development

Plano, TX

Full-time

Onsite

Mid, Senior Level

$187K/yr - $214K/yr

5+ years exp

Capital One is a company that values collaboration and innovation, and they are seeking a Senior Director for Client Development. This role involves leading a team to design and implement learning strategies that enhance the skills of associates and support the Financial Services line of business.

BankingCredit CardsFinanceFinancial Services

Comp. & Benefits

No H1B

Responsibilities

Lead and develop a team of learning consultants to deliver innovative learning solutions that will advance skills and expertise of associates

Build strong relationships and consult with business leaders, HR partners, and L&D teammates to deliver learning strategies and experiences that meet people where they are and bring them forward on their journey

Lead the learning and development agenda in support of Capital One’s Financial Services line of business

Implement learning best practices and innovative, creative learning strategies

Devise and implement a clear and consistent learning assessment model to measure results and return on investment, short term and long term

Prioritize learning efforts and effectively allocate resources

Fuel a culture of continuous learning on the team and among our partners by keeping an active pulse on external trends and bring them back to the team

Motivate the team to high performance while caring for well-being and balance as a role model and a tone-setter for the team

Advance diversity, inclusion, and belonging through leading practices in hiring, team building, and infusing these concepts throughout the learning experiences

Communicate with and influence leadership at all levels

Manage L&D Learning Budget

Qualification

Instructional DesignLearning Experience DesignClient ConsultingPeople LeadershipProject ManagementLearning StrategiesBudget ManagementDiversityInclusionRelationship BuildingCommunication SkillsContinuous Learning

Required

Bachelor's Degree

At least 3 years of experience in instructional design or learning experience design

At least 5 years of experience in client consulting

At least 5 years of experience leading and implementing learning strategies

At least 5 years of experience in people leadership

At least 5 years of experience in project management

Preferred

Master's Degree in Business Administration, Education, Human Resources, Instructional Design, Learning and Development, or Organizational Design or Effectiveness

Professional Human Resources Certification or Senior Professional Human Resources Certification

7+ years of experience in people management

7+ years of experience in project management (planning, executing, tracking)

5+ years of experience in driving multi-year, company-wide learning endeavors