Bilingual Customer Service Specialist - Southern Regional Center jobs in United States
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Wake County ยท 1 day ago

Bilingual Customer Service Specialist - Southern Regional Center

positionFuquay-Varina, NC
timeFull-time
remoteOnsite
seniorityEntry Level
money$25.07/hr - $26/hr
date1+ years exp

Wake County is seeking a self-motivated Bilingual Customer Service superstar to serve as the first point of contact for the community at the Southern Regional Center. The role involves assisting clients with reception and registration, managing medical records, and handling various administrative tasks across multiple departments.

GovernmentHealth CareLaw EnforcementOffice Administration

Responsibilities

Assisting clients/patients with Reception and Registration
Directing clients to proper assistance
Utilizing the electronic document management programs for Economic Support Services and Health Clinics
Managing charts for Health Clinics
Handling Revenue functions, such as receiving payments, balancing cash funds, and delivering funds to the bank
Handling gas card requests for the Transportation office and prescription pick-ups for Health Clinic providers

Qualification

Customer service experienceFluent SpanishAdministrative experienceCash handlingAttention to detailEffective communicationTeamwork

Required

High school diploma or GED
One year of job-related experience (i.e. customer service, medical records, medical office)
Equivalent education and experience are accepted
Please include ALL prior work experience on your application and resume

Preferred

Fluent Spanish language skills
Exceptional customer service skills
Customer service experience in a fast-paced social service, health care or office environment
Familiarity and experience with social services programs
Administrative experience in a healthcare setting working with healthcare records including electronic medical records
Cash handling experience
Experience acting as the first point of contact for a company or agency

Benefits

Free access to the Employee Health Center
A wide range of training and development opportunities
A stable career in public service with a balance of work and family life
Flexible work schedules
A competitive salary and benefits package

Company

Wake County

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Wake County is a government administration that provides tax collection, library, permitting, law enforcement, health and human services.
dateFounded in 1771
location
Raleigh, North Carolina, USA
people-size1001-5000 employees
web-link
https://www.wakegov.com

Funding

Current Stage
Late Stage

Leadership Team

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Angela Crawford, IPMA-SCP, CCWS
Chief Human Resources Officer
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Dara Demi
Chief Communications Officer
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