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ONNIT · 10 hours ago

Director of Information Technology

Austin, TX

Full-time

Hybrid

Director/Executive

10+ years exp

Onnit is an Austin, TX-based supplement company dedicated to supporting everyday heroes. They are seeking a hands-on, strategic Director of IT to lead their technology roadmap and modernize the systems that power their operations and growth.

Consumer GoodsDietary SupplementsE-CommerceFitnessFood and BeverageHealth CareSubscription Service

Responsibilities

Own and execute strategy, aligning it with business priorities across ecommerce, retail, operations, finance, and customer experience

Establish and track key performance indicators (KPIs) along with feedback to inform continuous improvement

Lead steering committee to review identified opportunities to leverage technology for efficiency, better customer experience, and competitive differentiation

Lead system integrations with a focus on Shopify, NetSuite, 3PL systems, and customer service platforms

Ownership of data flow connections and accuracy across platforms

Ensure data integrity, risk management, and adherence to business standards

Continuously improve business continuity planning, including but not limited to cyber security, data security and disaster recovery

Deliver highly responsive onsite and remote helpdesk technology support

Partner with business leaders to identify technological needs and ensure IT initiatives support key business drivers

Oversee the technology operating budget and technology contract negotiations

Lead evaluation, negotiation, and managing of vendors

Build and lead a small but mighty team to support the business and enable reliable and consistent execution

Use data to drive decision-making and continuous improvement in the tech team

Manage the intake process of requests spanning software implementation to ad-hoc needs

Qualification

IT leadershipShopifyNetSuiteCybersecurityERP platforms3PL integrationsAgile methodologiesAI toolsVendor managementTeam managementCommunication skills

Required

10+ years of progressive IT leadership experience, preferably within high-growth CPG, ecommerce, or omnichannel consumer brands

Deep, hands-on expertise with Shopify, NetSuite, ERP platforms, and 3PL/retail integrations

Strong foundation in cybersecurity, IT governance, and compliance, including controls, risk management, and audit readiness in regulated or public-company environments

Proven ability to build, scale, and modernize technology infrastructure in fast-paced, high-growth organizations

Experience leading cross-functional IT teams, partnering closely with Finance, Operations, Marketing, and Legal

Strategic yet hands-on operator who can set vision while executing in lean, high-performance environments

Expertise in agile and scrum methodologies, with a track record of driving execution and delivery

Working knowledge of modern AI tools and platforms, and how to responsibly apply them across finance, customer support, marketing, and operations

Clear, influential communicator with the ability to translate technical concepts for non-technical stakeholders and executives

Strong bias for ownership, action, and outcomes, with a relentless focus on systems that scale and deliver impact

Benefits

Full medical, dental, and vision benefits

Basic Life Insurance

Immediate 401(k) eligibility with company matching

Unlimited vacation

Paid holidays

Flexible workplace policy

$100/month flexible benefit stipend

Tuition reimbursement

Fringe benefits include in-office meals, product credits and discounts, lifestyle spending account, family planning, online learning, fitness stipend, among many others