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ChenMed · 1 day ago

Supervisor, Patient Scheduling & Front Desk

Atlanta Metro

Full-time

Onsite

Mid Level

$65K/yr - $75K/yr

ChenMed is dedicated to transforming lives every day by providing exceptional patient experiences for seniors. The Supervisor, Patient Scheduling & Front Desk will lead a dynamic front desk team, ensuring high-quality patient care and optimizing scheduling and patient flow.

Health CarePrimary and Urgent Care

H1B Sponsor Likely

Hiring Manager

James Bourquin

Responsibilities

Supervise front desk operations including quality, compliance, and patient experience

Ensure high-priority patients (Top 40 and risk score 70+) are scheduled appropriately

Handle escalated patient issues with professionalism and care

Support PCP scheduling optimization and prevent booking conflicts

Train and develop Care Facilitator team members

Monitor performance standards and implement improvement plans

Qualification

Healthcare experienceEMR systemsLeadershipMicrosoft OfficeMultitaskingCommitment to complianceCommunication skillsDetail-oriented

Required

Strong leadership and communication skills

Healthcare/medical office experience preferred

Proficiency in Microsoft Office and EMR systems

Passion for serving seniors with dignity and respect

Detail-oriented multitasker who thrives in fast-paced environments

Commitment to compliance and quality standards

Willingness to travel up to 10% of the time

Company

ChenMed

Glassdoor2.9

ChenMed is a full-risk primary care market leader that is transforming healthcare for seniors.

Founded in 1985

Miami, Florida, USA

1001-5000 employees

http://www.chenmed.com/

H1B Sponsorship

ChenMed has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (7)

2024 (4)

2023 (13)

2022 (26)

2021 (31)

2020 (23)