Mississippi Department of Employment Security ยท 4 days ago
Pro Customer Service/Sales
Belden, MS
Full-time
Onsite
New Grad, Entry LevelMississippi Department of Employment Security is seeking a Pro Customer Service/Sales Team member dedicated to delivering exceptional experiences for professional customers. The role involves supporting the Pro customer journey, driving sales, and maintaining professional relationships while ensuring outstanding service and collaboration within the team.
Government Administration
Responsibilities
Build and maintain professional relationships with Pro customers
Proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations
Provide outstanding service based on unique project needs
Meet monthly sales goals and other metrics to drive sales in the store
Assist at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge
Help ensure every Pro customer's project is a success
Work together to maintain a clean, organized, and safe environment
Resolve delivery issues and communicate Home Depot's advantages over competitors
Support store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety
Qualification
Required
Delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients
Supporting every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions
Building and maintaining professional relationships with Pro customers
Proactively driving sales by leveraging product knowledge, loyalty programs, and tailored recommendations
Providing outstanding service based on unique project needs
Meeting monthly sales goals and other metrics to drive sales in the store
Assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge
Ensuring every Pro customer's project is a success
Collaborating with team members to maintain a clean, organized, and safe environment
Resolving delivery issues and communicating Home Depot's advantages over competitors
Monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety
Preferred
Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need
Company
Mississippi Department of Employment Security
Mississippi Department of Employment Security. Helping Mississippians Get Jobs. Look for a job. File Unemployment Claims. Post Jobs.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Walter Hille
Chief Information Officer
Company data provided by crunchbase