Stanford Federal Credit Union · 13 hours ago
DNA Business Analyst
Palo Alto, CA, US
Full-time
Onsite
Senior Level
$110K/yr - $130K/yr
5+ years expStanford Federal Credit Union is on a mission to improve financial lives and is seeking a DNA Business Analyst to serve as a functional subject matter expert for the Fiserv DNA core banking platform. The analyst will be responsible for configuring the system, optimizing its use, and partnering with business units to enhance processes and manage system upgrades.
Financial Services
No H1B
Responsibilities
Act as the functional expert for Fiserv DNA within assigned domain (Lending or Deposits)
Configure and maintain DNA products and services to meet business needs
Analyze business processes and recommend optimizations for leveraging DNA functionality
Plan and coordinate DNA system release upgrades: develop schedules and communication plans, facilitate stakeholder meetings and testing, and oversee post-go-live validation
Triage incoming DNA-related incidents: determine if issues require technical intervention or user training; provide resolution or escalate as needed
Manage support tickets with Fiserv and monitor progress
Stay current on DNA feature updates and advise business units on adoption
Document workflows, configurations, and changes for transparency and compliance
Provide training and guidance to business users on DNA functionality
Qualification
Required
Proven experience with Fiserv DNA platform
Strong understanding of credit union operations and either Lending or Deposits processes
Ability to analyze workflows and recommend improvements
Excellent communication and facilitation skills
Familiarity with project coordination and testing methodologies
Knowledge of Microsoft Office and project management tools
DNA-specific training or Fiserv certifications
Bachelor's degree or equivalent experience/certifications
Minimum 5 years of experience in core banking systems, preferably Fiserv DNA
Benefits
100% paid employee medical, dental, vision, life/AD&D and short-term disability insurance for the employee; 50% paid for dependents
Quarterly incentives up to 10% of your salary (based on position)
Employer 401(k) matching up to 5% plus additional annual discretionary contributions
Education reimbursement up to $5,200/year
Employee recognition program with cash incentives
Commuter Toll reimbursement $100-$200/month (based on position)
Wellness Benefits up to $1,200 per year
Paid Sick Time accrues at two weeks per year
Paid Vacation Time accrues at three weeks per year
Paid Federal banking holidays (approximately 11 per year)
Ongoing training and education, seminars, and conferences
Loan rate discounts on some products (vehicle, mortgage and HELOC loans)
Waived fees and deposit bonuses on Stanford FCU accounts
Flex health/transit plan availability
Employee Assistance Program with free benefits like counseling, help finding legal assistance and day care resources
Company
Stanford Federal Credit Union
Stanford Federal Credit Union is a company that offers retail banking services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Dan Kolkowitz
Board Member
Recent News
2025-04-12
2024-12-19
Company data provided by crunchbase