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BlueCross BlueShield of South Carolina · 11 hours ago

Senior Operations Analyst

Myrtle Beach, SC

Full-time

Onsite

Mid, Senior Level

2+ years exp

BlueCross BlueShield of South Carolina is seeking a Senior Operations Analyst to analyze data that impacts the success of operations and develop strategies. This role involves maintaining processes, advising management on potential issues, and serving as a liaison between departments and contractors.

Financial ServicesHealth CareHealth InsuranceInsuranceMedical

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Analyzes data that has a vital impact on the success of the operation, program or project and that is used for developing operating strategies

Develops, maintains and reviews processes, procedures, policies and forms for the department

Identifies patterns and trends in data for business decisions by department or division leadership

Prepares materials which help explain findings such as reports, charts, visual aids, etc

Monitors departmental methods to ensure compliance with internal measures and contract/business requirements

Reviews items directed to management

Advises and keeps management apprised of any potential issues or items that need to be addressed

Recommends a response or solution to any issues identified or outstanding

Assists management with complex reviews such as analysis of expenditures that would help determine if process improvements, projects, or implementations are within projections

Provides periodic/consistent information to management impacted by assigned projects. Manage/relay project status, purpose, scope and timing

Serve as liaison between the division or department and other areas on management reports, including reports concerning workload statistics

Attends and participates in teleconferences and meetings with customers

May also serve as liaison between the area and the contractor regarding any discrepancies found in reports

Functions as a project leader on work teams

Assists service areas with resolving compliance issues or questions

Identify opportunities for improvement and areas/issues that can be addressed with educational initiatives

Trains staff on new initiatives

Identify and research discrepancies and questions related to data input based on reports

Monitors reports to assess the impact of performance on key measures

Qualification

Data analysisOperations experienceHealthcare data analysisWorkforce managementCompliance monitoringTraining staffProject leadership

Required

Bachelors degree OR 4 years job related work experience or Associate's and 2 years job related work experience

2 years of data analysis or related operations experience

Preferred

Bachelor's degree-in Business, Healthcare or other job related field

2 years-of healthcare or insurance data analysis experience

Workforce management, analytics, and scheduling

Benefits

401(k) retirement savings plan with company match

Subsidized health plans and free vision coverage

Life insurance

Paid annual leave – the longer you work here, the more you earn

Nine paid holidays

On-site cafeterias and fitness centers in major locations

Wellness programs and healthy lifestyle premium discount

Tuition assistance

Service recognition

Incentive Plan

Merit Plan

Continuing education funds for additional certifications and certification renewal

Company

BlueCross BlueShield of South Carolina

Glassdoor3.6

For more than six decades, BlueCross BlueShield of South Carolina has been part of the national landscape. Our roots are firmly embedded in the state.

Founded in 1946

Columbia, South Carolina, USA

10001+ employees