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CareFirst BlueCross BlueShield · 12 hours ago

Business Readiness Consultant (Remote)

United States

Full-time

Remote

Mid, Senior Level

$89K/yr - $176K/yr

5+ years exp

CareFirst BlueCross BlueShield is a healthcare organization seeking a Business Readiness Consultant. This role involves providing expertise in business readiness methodologies to support strategic initiatives, managing projects, and fostering collaboration across teams to enhance business processes.

Health CareNon ProfitService Industry

No H1B

Responsibilities

Provide subject matter expertise in a particular area (including but not limited to one or more of the following: organizational change management, project management, communication, value realization, training, user acceptance testing, etc.) that contributes to the effective accomplishment of business readiness activities in support of strategic initiative goals. Responsible for scoping, planning and leading business readiness activities for multiple projects and initiatives and ensure internal stakeholders, customers, and third parties are engaged in the business readiness program effectively

Facilitates Business Readiness Playbook activities. Minimizes exposure and risk on projects and programs, including optimizing the timing of release of project deliverables into business operations and preparing the client and stakeholders for the transition. Ensures that projects follow appropriately scaled best practices and established processes, procedures and guidelines

Business Readiness Playbook Process Improvement. Introduces relevant best practices to the organization. Contribute to the continuous enhancement of the Business Readiness framework and supporting capabilities. Review and support task coordination while identifying potential process improvements. Responsible for developing analytical tools and visualizations (e.g., models, dashboards, etc.) to assess business readiness needs and performance

Build trusted relationships within CareFirst to deepen subject-matter expertise, find opportunities to synchronize, and ensure close coordination with teams in the execution of their areas of responsibility. Work collaboratively with other partners in support of business readiness (i.e.Training, Communications, Org Change Management, IT Ops Readiness, Finance) to improve our change impact on business in our current and upcoming strategic initiatives. Manage resources (change agents and champions) within a matrix environment to lead change management improvement initiatives across the enterprise. Engage in training activities with change agents and champions to develop this capability and skill set across the enterprise. Provide guidance and coaching to project team members of varying levels and disciplines on change management best practices

Qualification

Project Management ProfessionalOrganizational Change ManagementBusiness Readiness FrameworkAnalytical Tools DevelopmentMS Office ProficiencyRelationship ManagementEffective CommunicationStrategic ThinkingProblem SolvingCollaboration

Required

Bachelor's Degree OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience

5 years experience in business development, operational technology support, general business operations and/or consulting experience

Understands business goals and priorities

Follows evolving market, industry and consumer trends

Effective communication of complex ideas both verbal and written

Exceptional project management, facilitation and organizational skills

Excellent relationship management skills

Strategic thinker, problem solver, and a collaborator who can drive engagement and discussions

Significant experience with MS Office (Excel, PowerPoint, Word)

Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence

Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging

Must be eligible to work in the U.S. without Sponsorship