Product Support Coordinator ProResources jobs in United States
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Herc Rentals · 1 day ago

Product Support Coordinator ProResources

Herc Rentals is a leading equipment rental supplier in North America. The Product Support Coordinator is responsible for providing superior customer service, managing client needs, and supporting sales activities while promoting a safe working environment.

ConstructionRentalTraining
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Growth Opportunities

Responsibilities

Identify customer needs and coordinate team actions to help resolve and satisfy requests with superior customer service
Maximize revenue by advising customers on the selection, operation, and maintenance of various types of equipment in consultation with others
Generate, process, analyze and review a small selection of daily business reports
Schedule delivery and pickup of equipment on a timely basis
Finalize sales while fielding inbound inquiries and successful outbound telemarketing with assistance
Provide sales support to Sales Representatives that have contact with customers outside of your branch
Demonstrate active participation in Herc Rentals Safety Culture, always prioritizing the safety of team members and customers alike
Learn and follow all company procedures and protocols
Support all team members
Perform additional duties as assigned

Qualification

Computer skillsMicrosoft WordMicrosoft ExcelListening skillsDependabilityInterpersonal skillsTeamworkEffective communication

Required

H.S. Degree Required, College Degree Preferred
A valid U.S. Driver's License
Be able to regularly lift 50lbs or more
Ability to sit, stand, and walk for extended periods of time
Ability to perform repetitive tasks; stretch, turn, twist, and reach overhead; bend, crouch, squat, kneel, and stoop for extended periods of time
Must be able to work indoors and outdoors when required of the job
Computer skills to support entering information into systems
Basic knowledge of Microsoft Word and Excel Programs
Strong interpersonal skills
Teamwork
Listening Skills
Ability to communicate effectively and efficiently
Dependability

Benefits

Medical, Dental, and Vision Coverage
Life and disability insurance
Flex spending and health savings accounts
Virtual Health Visits
24 Hour Nurse Line
Healthy Pregnancy Program
Tobacco Cessation Program
Weight Loss Program
401(k) plan with company match
Employee Stock Purchase Program
Paid Time Off (Holidays, Vacations, Sick Days)
Paid parental leave.
Military leave & support for those in the National Guard and Reserves
Employee Assistance Program (EAP)
Adoption Assistance Reimbursement Program
Tuition Reimbursement Program
Auto & Home Insurance Discounts
Company Paid Life Insurance
Supplemental Life Insurance
Accidental Death & Dismemberment Insurance
Company Paid Disability Insurance
Supplemental Disability Insurance
Group Legal Plan
Critical Illness Insurance
Accident Insurance

Company

Herc Rentals

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Herc Rentals is an equipment-rental firm that provides tools, services, and solutions.

Funding

Current Stage
Public Company
Total Funding
$4.75B
2025-12-02Post Ipo Debt· $1.2B
2025-05-15Post Ipo Debt· $2.75B
2024-06-04Post Ipo Debt· $800M

Leadership Team

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Lawrence Silber
President and Chief Executive Officer
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M
Mark Humphrey
Chief Financial Officer
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Company data provided by crunchbase