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PNC · 16 hours ago

Relationship Manager II-Healthcare Business Banking

MI - Ann Arbor (48104)

Full-time

Onsite

Mid, Senior Level

5+ years exp

PNC Bank is focused on delivering exceptional customer experiences and fostering an inclusive workplace culture. As a Relationship Manager within PNC's Small Business Healthcare organization, you will coordinate relationship management activities, acquire and retain client relationships, and build effective networks to enhance client experience and drive revenue growth.

BankingFinanceFinancial Services

No H1B

Responsibilities

Coordinates relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals. Typically works with clients with moderate levels of risk and complexity of needs. Generally works with a moderate degree of supervision

Acquires and/or expands and retains client relationships to generate revenue and deepen share of wallet

Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being. Focuses on increasing client engagement and loyalty

Builds an effective network of internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience. Focuses on bringing entire bank to the client by presenting the full range of PNC's products and services. Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities

Through discovery conversations, identifies and implements client solutions and as appropriate collaborates with internal business partners. Effectively executes on contact management strategy through utilization of available tools and resources. Regularly meets with internal business partners to communicate and review business results and pipeline management

Qualification

Client Relationship ManagementFinancial AnalysisIdentifying Sales OpportunitiesCustomer EngagementCredit ProductsInterpersonal RelationshipsUnderstanding Customer NeedsEffective CommunicationsDecision Making