JPMorganChase · 12 hours ago
Global Security - Alarm Monitoring Specialist
2108 E Elliot Rd, Tempe, AZ, 85284, US
Full-time
Onsite
New Grad, Entry LevelJPMorganChase is a leading financial institution focused on providing innovative financial solutions. The Alarm Monitoring Specialist will be responsible for monitoring alarms, managing security incidents, and ensuring compliance with operating procedures to protect employees and assets throughout North America.
Asset ManagementBankingFinancial Services
Responsibilities
Respond in a timely manner to alarm signals to ensure the protection of lives and property
Appropriately dispatch law enforcement, guards or service vendors when needed
Accurately manage inbound calls and conduct initial triage and troubleshooting efforts as needed, either rectifying the issue or routing it to the appropriate resource
Ensure all incidents are effectively escalated and managed at each location, including escalating sensitive or high-impact incidents to senior managers, and notifying relevant Security and Threat teams regarding incidents
Place alarm systems on test when required
Create service jobs correctly when necessary
Ensure any false or problem incidents are reported to the necessary department for corrective action and resolution
Ensure all SOPs are followed correctly
Ensure critical alarm testing is carried out as scheduled and take ownership for any faults identified so they can be managed through to completion
Have a positive involvement in out of hours staffing problems by being flexible to work overnights, weekends, holidays, and during crises as needed, contactable via email, text and telephone
Accurately compose incident communications to inform security, operations, resiliency, and facility responders; deliver information in verbal or written updates via internal communication platforms
Qualification
Required
The ability to communicate clearly both orally and in written form across all staffing levels within the firm
Excellent problem-solving and troubleshooting skills
Ability to work independently and as part of a team
Familiarity with access control, video, and intrusion software and hardware
Strong understanding of security principles and methodologies
The aptitude to learn and the willingness to progress
A high standard of integrity and reliability
The ability to multi-task, to work under pressure and to think through a problem before making a decision
The ability to build and maintain effective working relationships with team members
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
Founded in 2000
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
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