Ciklum · 1 day ago
Senior HR Operations Specialist
United States
Full-time
Remote
Senior Level
5+ years expCiklum is a custom product engineering company that supports multinational organizations and startups. They are seeking a Senior HR Operations Specialist to execute the HR agenda across the US and Canada, ensuring compliance and delivering support to employees and managers.
Enterprise SoftwareOutsourcingSoftwareTraining
Responsibilities
Act as the main HR point of contact for business leaders and employees in the region
Drive and execute HR processes and initiatives in line with global HR strategy and local business needs
Provide expert guidance on complex HR issues including organizational changes, workforce planning, and talent development
Manage the full employee lifecycle: onboarding, performance management, development, engagement, retention, and exit processes
Ensure smooth onboarding and cultural integration of new hires
Conduct regular 1:1 check-ins with employees to identify potential attrition risks early and take timely action to address concerns and improve retention
Handle offboarding and exit interviews, providing insights to improve employee experience
Advise managers on employee relations matters, disciplinary processes, and conflict resolution in accordance with company policies and local laws
Ensure compliance with federal, state, and provincial employment legislation in both the US and Canada
Keep up to date with labor law changes and ensure policies are updated accordingly
Facilitate all immigration cases in the USA and Canada
Provide hands-on support for visa sponsorships (e.g., H-1B, TN, L-1), green card applications, work permits, and relocations
Liaise with legal counsel, external vendors, and internal stakeholders to ensure timely and compliant case management
Act as the regional expert on immigration and cross-border employment matters, proactively tracking legislative changes
Support salary review processes, including benchmarking and market analysis in coordination with Global HR and Finance
Collaborate with payroll providers to ensure accurate and timely payroll execution
Manage local benefits programs and recommend improvements based on employee feedback and market practices
Champion regional employee engagement and recognition initiatives
Support global programs related to wellbeing, DEI, and career development, adapting them to local context as needed
Maintain accurate HR records in line with data privacy laws
Prepare and analyze HR metrics and reports to support data-driven decision making
Qualification
Required
5–7 years of experience in a Human Resources Generalist or similar role, ideally in a multinational or fast-paced environment
Solid hands-on experience in personnel administration and payroll processes
Profound knowledge of U.S. and Canadian labor law and HR compliance regulations
Proven experience supporting immigration and mobility cases (e.g., visa sponsorship, relocation, work permits)
Fluent in English, with excellent written and verbal communication skills
Advanced user of MS Office (especially Excel and Word), Google Docs, and HRIS/HR admin systems
Strong interpersonal and stakeholder management skills; able to build trust and influence without formal authority
Fast and effective in troubleshooting and escalation handling, with a solution-oriented mindset
Demonstrated organizational, project management, and problem-solving skills, with the ability to multitask and prioritize effectively
Comfortable working independently while closely collaborating with global and regional teams
Benefits
Healthcare
Basic Life Insurance
Short and Long-term disability insurance according to the Company’s Benefit Plans
Company
Ciklum
Ciklum is an software development outsourcing company specializing in Client owned software development centers in Eastern Europe.
1001-5000 employees
H1B Sponsorship
Ciklum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Recognize PartnersHorizon Capital
2020-12-29Series Unknown
2019-02-05Series Unknown
2015-11-18Series Unknown
Leadership Team
Michael Boustridge
Chief Executive Officer and President
Recent News
Research and Markets
2025-08-05
2025-07-04
CEE Legal Matters
2025-06-27
Company data provided by crunchbase