SMX Services & Consulting, Inc. ยท 1 day ago
Business Analyst
Miami, FL
Contract
Onsite
Senior Level
7+ years expSMX Services & Consulting, Inc. is seeking experienced Business Analysts to support the implementation of a complex Records Management System within Miami-Dade County. The role involves business process analysis, requirements gathering, and collaboration with stakeholders to ensure successful project delivery.
Information ServicesInformation Technology
Responsibilities
Analyze and understand existing business processes and identify opportunities for improvement
Develop as-is and to-be process diagrams and maintain requirements traceability matrices
Gather, define, and document business and system requirements, translating them into user stories and technical specifications
Collaborate with cross-functional teams using Waterfall and Agile methodologies to manage business analysis deliverables
Facilitate workshops, interviews, and meetings with business and technical stakeholders
Support change management activities, including impact assessments, training materials, and end-user support during transitions
Prepare documentation such as requirements documents, test plans, user stories, diagrams, and reports
Coordinate and support system testing, including test planning, test case development, and execution
Assist with user training and ensure alignment between requirements and system functionality prior to deployment
Provide regular status updates, reports, and presentations to stakeholders and project leadership
Monitor post-implementation performance and recommend system enhancements to improve efficiency and user experience
Identify risks and issues related to business analysis activities and proactively mitigate or escalate as needed
Qualification
Required
7+ years of experience delivering complex IT software projects within large organizations
Proven experience across the full software implementation lifecycle (requirements, design, development, testing, training, deployment, and support)
Strong background in business process analysis and stakeholder collaboration across multiple departments
High proficiency in documentation, including: As-is / To-be process diagrams, User stories, Requirements documentation, Test plans and related deliverables
Strong analytical, problem-solving, and critical-thinking skills
Excellent written and verbal communication skills with the ability to clearly convey complex ideas
Extensive experience with Microsoft tools, including: Microsoft Word, Excel, PowerPoint, Outlook, Microsoft Project, Microsoft Teams, SharePoint, Azure DevOps
Ability to leverage these tools for documentation, collaboration, and project tracking
Bachelor's Degree in: Business Administration, Computer Science, Information Systems, or a related field
Seven (7) years of relevant experience in business analysis, software implementation, and Agile methodologies is required
Additional relevant work experience may substitute for formal education on a year-for-year basis
Company
SMX Services & Consulting, Inc.
Driving the Future with Technology, Talent, and Strategic Solutions At SMX Services & Consulting, Inc., we transform the way businesses manage their technology and talent by providing comprehensive solutions in IT & Engineering Staffing, SAP, Cybersecurity, Managed Services, and Digital Health.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Richard Quevedo
CEO
Steve Hodges
Chief Technology Officer
Company data provided by crunchbase