Henderson Products, Inc. · 4 days ago
Installation & Service Manager
Manchester, IA
Full-time
Onsite
Mid, Senior LevelDouglas Dynamics is North America’s premier manufacturer and up-fitter of work truck attachments and equipment. The Installation & Service Manager will be responsible for the timely and accurate installation and delivery of products, leading the shop labor group, and ensuring customer specifications are met.
Machinery ManufacturingManufacturingProduct Design
Responsibilities
Leading employees in area of responsibility for proper fit-up of Henderson equipment, parts, and accessories to the truck chassis. Must understand customer needs and expectations, work to the specifications requested by customer, and ensure final product meets spec and customer preference and expectations
Supporting company safety rules, maintaining safe work area and equipment. Promptly resolving unsafe conditions and ensuring orderly housekeeping & shop cleanliness
Identifying, prioritizing, and executing continuous improvement opportunities based on DDMS principles of Safety, Quality, Delivery, and Cost (SQDC) measurements
Supporting needs of shop including equipment, tools, and machinery necessary for installation activities
Hiring and training of new hires while supporting company policies in assigned department
Maintaining consistency in application of company policies and practices for company’s best interest
Supporting the accuracy of inventory, movement, and scrap reporting
Ensuring needs are met in terms of needed parts, components, solutions, etc. in the truck build process
Being a champion in communication with your team and the entire organization
Qualification
Required
Four-year degree related to Business, Management, Operations, or related degree preferred
Demonstrated leader with strong communication and interpersonal skills, a problem solver
Ability to improve processes and methods for cost-reduction, quality improvement and efficiency
Self-starter who can see around corners, organize multiple priorities, plan over a 30-day time span and prepare action plans to achieve results
Example setter for employees in character, attendance, work ethic, fairness, and consistency
Benefits
A comprehensive suite of benefits
A generous 401k match.
Profit sharing for all full-time employees
Company
Henderson Products, Inc.
Henderson Products, Inc. is North America’s leading manufacturer and upfitter of heavy-duty municipal snow and ice work truck equipment.
Founded in 1946
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase