Insights Analyst-Qualtrics survey platform jobs in United States
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Trilyon, Inc. ยท 1 day ago

Insights Analyst-Qualtrics survey platform

positionPhoenix, AZ
timeFull-time
remoteOnsite
seniorityMid Level
date3+ years exp

Trilyon, Inc. is seeking a Member Insights Analyst to lead the data discovery and member research process. This role focuses on leveraging the Qualtrics survey platform to generate actionable insights that support strategic decision-making and enhance the overall member experience.

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Hiring Manager
Senthil Kumaran
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Responsibilities

Analyze, assess, and track Member satisfaction survey responses across multiple AAA lines of business
Identify key trends, drivers, and business implications impacting AAA and individual LOBs
Translate complex data into clear insights and recommendations for action aligned with business priorities
Lead new member surveying initiatives by planning, prioritizing, and implementing surveys
Define survey objectives, scope, and priorities to ensure relevance and business impact
Present and communicate key findings that enable AAA and LOB stakeholders to take informed action
Maintain and optimize the Qualtrics survey technology platform
Manage ongoing vendor interactions to ensure platform stability, efficiency, and best practices
Deliver timely monthly and quarterly reporting through established 'Eyes of the Member' business memos
Serve as the primary point of contact for assigned primary Member and non-Member research projects
Partner with approved third-party research vendors to drive project development, execution, and delivery
Ensure research outputs meet quality, timeline, and business objectives

Qualification

QualtricsResearch experienceData analysisVendor managementAnalytical mindset

Required

Bachelor's degree (BA/BS) in Business, Communications, Behavioral Science, or a related field
3+ years of research-related experience in a corporate and/or academic environment
Hands-on experience with Qualtrics or a comparable survey technology platform (required)

Preferred

Post-graduate coursework or degree in Research, Consumer Behavior, Statistics, or related disciplines
Strong analytical mindset with the ability to connect data insights to business strategy

Company

Trilyon, Inc.

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Trilyon, Inc.
dateFounded in 2009
location
Cupertino, California, USA
people-size201-500 employees
web-link
https://trilyonservices.com/

Funding

Current Stage
Growth Stage

Leadership Team

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Carolyn Joshua
President & CEO
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Company data provided by crunchbase