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AssistRx · 6 days ago

Product Support / QA Specialist

Orlando, FL

Full-time

Onsite

New Grad, Entry Level

$41K/yr - $43K/yr

AssistRx is a company that provides innovative solutions in healthcare technology. They are seeking a Product Support / QA Specialist to build, test, and maintain their library of electronic prior authorization forms and workflows while supporting the growth of their product offerings.

Health CareInformation Technology

No H1B

Responsibilities

Conduct research on electronic sources, such as databases or repositories, for formulary status and prior authorization requirements for all drugs

Test system modifications to prepare for implementation while documenting software defects, and report findings to software developers and/or other involved departments

Participate in product design reviews to provide input on functional requirements, product designs, processes, or potential problems

Apply basic clinical knowledge to association of prior authorization forms

Create cohesive question sets using specific questions provided by the payer

Create cohesive question sets using specific information provided by clinical staff

Create workflows in proprietary systems

Comply with privacy and security standards, and applicable data and security requirements

Qualification

Prescription drug reimbursementSpecialty Pharmacy experienceMicrosoft Office SuiteAdobe AcrobatAttention to detailWritten communicationVerbal communicationInterpersonal skillsAdaptability

Required

Knowledge of prescription drug reimbursement including: insurance plan types, major medical benefits and prior authorizations

Basic prescription drug knowledge including: administration, route, dosage, form, and drug types

Professional level skills in computer use, including but not limited to Microsoft Office Suite, Adobe Acrobat, web-based applications, and keyboard skills

Ability to adapt and learn quickly, specifically in accordance with company and program policies and procedures

Strong attention to detail with the ability to complete tasks repetitively

Demonstrated strong written and verbal communication skills

Interpersonal skills to facilitate work with a wide range of individuals and groups from culturally diverse publics

Previous work experience in Specialty Pharmacy or Managed Care with working knowledge of specialty medications and prior authorizations