Corps Team · 4 days ago
Operations Associate
Corps Team is a water technology provider seeking an Operations Support Associate for a 6+ month contract opportunity. This role is responsible for supporting sales and branch operations by resolving customer contracts, billing, invoicing, and administrative issues in a timely manner.
Responsibilities
Able to perform non-routine tasks related customer issues and resolution
Strong collaboration with internal and external customers
Exception reporting for customer orders when purchase orders are flagged for non-compliance
Resolves issues from 3rd party processer of customers’ orders of limited complexity
Assists branch in maintaining appropriate inventory
Ability to create orders for quoted jobs or installation with multiple process in SAP of limited complexity but with unique job requirements
May be required to handle contract renewals and contract maintenance or changes of simple configuration or change of purchase order
Reviews autorenewals of contracts and supports contract additions identified by branch staff
Submission of invoices through appropriate vendor portal ensuring the uploads of invoices are compatible with customer payable system
May assist standard non-complex customer master data workflows
Create and maintain safe working environment and culture within the organization
Take care of internal and external customer needs and expectations
Demonstrates high impact culture through innovation, accountability, and empowerment
Must be able to function in a team environment; usually works with direct supervision but can work independently
Task execution for area of responsibility up to levels defined in DOA policy
Qualification
Required
High School Diploma or equivalent
2+ years of experience in data entry, office administration, invoicing, or related experience
Solid User of standard Microsoft Office applications (Outlook, Word, Excel, PowerPoint)
Intra-departmental communication for purpose of alignment/information sharing/guidance/leadership
Able to execute tasks with high levels of autonomy; limited guidance required for complex tasks
Able to collaborate with other disciplines
Ability to understand concepts in execution, broader organizational impact, and strong organization skills
Understanding of general business concepts
Strong communication skills
Preferred
Experience in ERP systems, SAP or dynamics preferred