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NEOGOV · 16 hours ago

First Opportunity Program: Senior Director of Strategy and Business Development

Oregon Convention Center, OR

Full-time

Hybrid

Director/Executive

$159K/yr - $203K/yr

7+ years exp

Metro is dedicated to shaping a better future for the greater Portland region. They are seeking a Senior Director of Strategy and Business Development to drive regional economic impact and advance tourism while overseeing sales, business development, and guest experience at the Oregon Convention Center and Portland Expo Center.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Set and lead sales strategy by aligning revenue goals with organizational priorities, managing budgets, and using forecasts and performance data to guide decisions and long-term planning

Grow venue rental and service revenue by leading marketing, networking, and lead-generation efforts, and negotiating complex contracts that maximize revenue while meeting policy and mission requirements

Serve as the primary client and partner representative for OCC and Expo, including working closely with Travel Portland and key accounts, conducting tours, preparing proposals, and finalizing agreements

Lead and develop the sales team by mentoring staff, overseeing pricing, scheduling, and event bookings, and collaborating across departments to meet client needs and resolve issues

Provide strategic leadership for the Guest Experience division, ensuring a high level of service delivery that supports client satisfaction and organizational goals

Identify and advance new business development opportunities by turning strategic priorities into projects or programs aligned with OCC and Expo strategic goals

Translate strategy into action by creating clear, measurable plans and communicating them effectively so employees, partners, suppliers, and contractors understand their roles and can align their efforts

Build alignment and support with leadership and stakeholders by working closely with executive teams, department leaders, external partners, and leadership to advance shared goals

Qualification

Sales strategyBusiness developmentExecutive leadershipFinancial acumenStrategic planningGuest experienceNegotiation skillsCultural awarenessEffective communicationCollaborative leadership

Required

Seven to ten years of specialized or operational management experience in sales, marketing, business development, or guest experience within a complex organization, such as a convention center, venue, hospitality, tourism, or public-sector environment

Bachelor's degree (could be in Business Administration/Management, Hospitality Management, Public Administration/Public Policy, Organizational Leadership or another related field)

Any combination of education, professional, volunteer and lived experience that provides the necessary knowledge, skills, and abilities to perform the classification duties and responsibilities