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State of Delaware · 1 day ago

Mediation/Arbitration Officer This position is Exempt from the State of Delaware Merit System

Delaware, United States

Full-time

Onsite

New Grad, Entry Level

0+ years exp

The State of Delaware is seeking a Mediation/Arbitration Officer responsible for mediating landlord-tenant cases. The role involves interviewing parties, conducting mediation sessions, preparing agreements, and maintaining accurate records.

Government

No H1B

Responsibilities

Interviews landlords and tenants in eviction cases to assess nature of complaint and relief sought; explains procedures for mediation and proceeding to trial

Conducts mediation session with landlords and tenants to define issues, assess relief sought and negotiate mutually acceptable terms; prepares written agreements stating conditions of agreement and submits to judge for approval

Prepares report to judges regarding outcome of the mediation and describing participation of the parties

Prepares and maintains accurate statistical records of number and disposition of cases

Provides information on court functions and jurisdiction to landlords and tenants involved in eviction proceedings

Qualification

MediationCase ManagementInterviewing TechniquesLegal InterpretationBehavioral Science Degree

Required

Possession of a Bachelor's degree or higher in Behavioral Science or Social Science or related field

Six months' experience in case management which includes assessing, planning, developing, implementing, monitoring, and evaluating options and services to meet an individual's human service needs

Six months' experience in interviewing using structured or unstructured interview techniques to obtain facts, explore issues and identify courses of action

Six months' experience in interpreting laws, rules, regulations, standards, policies, and procedures

Knowledge of mediation or arbitration

Applicants must be legally authorized to work in the United States

A satisfactory criminal background check is required as a condition of hire