NEOGOV · 1 day ago
Voter Processing Deputy Specialist I
Houston, TX
Full-time
Onsite
Entry Level
$42K/yr - $42K/yr
2+ years expNEOGOV is seeking a dedicated and detail-oriented Voter Processing Deputy Specialist I to join the Harris County Tax Assessor-Collector’s Office. This role involves registering voters, conducting elections, and ensuring accurate data entry and confidentiality of voter information.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Maintain up-to-date record of voter information, ensuring that all data is entered in the system correctly and confidentially
Assess voter eligibility based on legal criteria, such as citizenship, age, and residency requirements
Professionally answer incoming calls providing accurate information related to elections, voter registration, and other related matters as they pertain to registration
Provide accurate information about vote centers, voting hours, or changes to election procedures
Decide whether any follow-up action is necessary, such as sending forms or updates
Safeguard sensitive voter information in accordance with data protection and privacy regulations
Determine whether sensitive voter information needs to be protected or if the inquiry can be resolved without violating confidentiality policies
Prioritize daily assigned tasks based on urgency, monitor progress, and provide guidance or assistance where needed
Address any complicated voter registration issues, discrepancies, or errors that require further investigation
Jury reports, DPS, TXOL, Felons, and other Secretary of State reports
Monitor and respond via email to various requests in the Tax Office Voters' Inbox
Provide voters with information about the registration process, voting rights, vote centers, and deadlines
Process voter registration cancellations, privacy opt-out requests for voter registration, requests for voter registration certificates, and applications
Provide certified copies of voter registration records as it relates to the Public Information Act and Online Records Requests
Perform other duties as assigned
Qualification
Required
High school diploma or GED equivalent from an accredited institution within the U.S
Minimum of (1) year clerical office experience working within the public sector or another high-paced environment
Minimum of (2) years of customer service experience
Knowledge of English grammar, punctuation, and spelling
Basic computer proficiency and knowledge
Excellent phone etiquette
Outstanding organizational skills
Strong attention to detail
Communication skills necessary with verbal, written, and interpersonal interactions
Customer service skills with strong interpersonal ability
Time Management: ability to prioritize tasks with processing and ability to meet deadlines
Must be able to adhere to office confidentiality requirements regarding customer and voter information
Ability to work late evenings, weekends, and blackout periods during election cycles
Highly organized and detail oriented
Excellent communication skills, both orally and in writing
Must be available to work extended hours during elections or when otherwise needed
Must be able to learn and retain large amounts of information
Ability to work independently with little supervision
Ability to meet multiple deadlines and initiatives
Ability to work in a team environment
Preferred
Knowledge of Election Laws and Procedures
Benefits
Medical Coverage
Dental Coverage
Vision Coverage
Wellness Plan
Life Insurance
Long-Term Disability (LTD) Insurance
Employee Assistance Program (EAP)
Healthcare Flexible Spending Account
Dependent Care Flexible Spending Account
Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
Eleven (11) County-observed holidays
One (1) floating holiday per year
Paid Parental Leave*
Sick Leave
457 Deferred Compensation Plan
Professional learning & development opportunities
Retirement pension (TCDRS defined benefit plan)
Flexible work schedule*
METRO RideSponsor Program*
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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