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L3Harris Technologies · 10 hours ago

Senior Associate, Network Plan Engineer

Melbourne, FL

Full-time

Onsite

Mid, Senior Level

2+ years exp

L3Harris Technologies is a leader in the defense industry, dedicated to providing innovative technology solutions for national security. The Senior Associate, Network Plan Engineer will support the Federal Aviation Administration programs by providing technical assistance and managing network operations to ensure efficient service delivery.

CommercialInformation TechnologyNational Security

No H1B

U.S. Citizen Only

Responsibilities

Provide technical support for IP services for a private network. Support requires physical layer data link network layer knowledge

Monitor, analyze and troubleshoot network problems within an operations center utilizing network management and monitoring tools

Monitor the alarm conditions on the network to proactively identify and minimize disruption and impact to the network

Employ test methods to analyze channelized/unchanneled T1 and T3 utilizing DACs equipment

Utilize test methods to analyze/troubleshoot Ethernet; IP; Frame Relay; ATM; WAN; LAN

Work with Local Exchange Carriers ILECs IXCs to resolve WAN problems

Work with onsite technicians remotely to resolve local issues

Expertise in remote maintenance and repair of the following network equipment is preferred: Cisco, Sycamore, and APC

Resolve problems using internal and external groups as needed to correct trouble on the network and interact with the customer

Provide Tier 1 guidance and training and provide Tier 2 escalation support to Tier 1

Assist in Tier 3 projects including site upgrades and IP service acceptance testing. Will also provide deployment and implementation support for IP service Moves, Adds and Change activities