Pinnacle Services, Inc. ยท 12 hours ago
Residential Program Manager
Pinnacle Services, Inc. is committed to providing quality services to individuals with intellectual, developmental, or behavioral disabilities. They are seeking a full-time Residential Program Manager to oversee the daily operations of a residential site, ensuring effective service delivery and compliance with regulations.
Individual & Family Services
Responsibilities
Oversight of site operations and program service delivery including medication administration, coordination of medical appointments, meal planning/preparation, transportation, maintenance, implementation of program plans, data collection/documentation, site cleanliness, maintaining supplies and groceries
Coordination of staff scheduling to ensure consistent service delivery
Ongoing quality assurance and improvement to ensure compliance with policies, procedures, and DHS/245D licensing and service delivery requirements
Providing active support and direct care to individual(s) with developmental disabilities and/or mental health diagnoses, including personal and medical cares as necessary
Providing initial and ongoing training, direct supervision, and coaching of Direct Support Professionals
Ensuring medication administration compliance through regular review, observation, and follow up on medication errors
Prioritizing the use of person-centered practices and positive strategies to support the individual(s) served in the quality of life they want to live, and the skill sets they would like to develop to support that quality of life
Serving as the emergency contact and first point of contact for individual(s) served, Direct Support Professionals, and external stakeholders/Support Team
Qualification
Required
Experience in human services or a related field
Ability to oversee site operations and program service delivery
Knowledge of medication administration and coordination of medical appointments
Experience in meal planning/preparation and transportation coordination
Ability to maintain site cleanliness and manage supplies and groceries
Experience in staff scheduling and ensuring consistent service delivery
Knowledge of quality assurance and improvement processes
Ability to provide active support and direct care to individuals with developmental disabilities and/or mental health diagnoses
Experience in providing training, supervision, and coaching of Direct Support Professionals
Ability to ensure medication administration compliance
Knowledge of person-centered practices and positive strategies
Ability to serve as an emergency contact and first point of contact for individuals served and stakeholders
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short Term Disability
Voluntary Life Insurance
Flexible Spending Account
Paid Time Off
7 Holidays
401K Eligible to contribute 6 months from start date.