Police Records Specialist (Customer Service/Data Entry/Call Taking) jobs in United States
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NEOGOV · 1 day ago

Police Records Specialist (Customer Service/Data Entry/Call Taking)

positionGrants Pass, OR
timeFull-time
remoteOnsite
seniorityEntry Level
money$53K/yr - $68K/yr
date1+ years exp

The City of Grants Pass is seeking a Police Records Specialist to provide administrative and clerical support to the Police Department, focusing on customer service and data entry. The role involves handling non-emergency police support services, including managing records, customer interactions, and general office tasks.

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H1B Sponsor Likelynote

Responsibilities

Provide administrative/clerical support to the Police Department and non-emergency call taking for citizens
Responsible for non-emergency police support services including administration of records and customer service
Duties include public counter and telephone customer service, data entry, review and maintenance of records, electronically routing and filing records and reports, records checks, processing warrants and sealed records, and other general office support activities

Qualification

Customer serviceData entryConfidentialityMulti-taskingBasic computer skillsDiscretionAdaptabilityOrganization skills

Required

A High School Diploma or GED
One year of general office experience
Law Enforcement Data System Certificate within thirty days of appointment to the position
Typing Certificate – 40 words per minute with a minimum 95% accuracy must be attached to application
Strong multi-tasking abilities with exceptional organization skills
Excellent customer service skills
Commitment to maintain confidentiality
Ability to adapt to changing laws and regulations
Proficient in data entry and basic computer skills
Ability to handle sensitive and confidential information discreetly

Benefits

Health Insurance
Dental Insurance
Retirement
Oregon Public Service Retirement Plan (OPSRP)
Life Insurance
Accidental Death and Dismemberment
Long Term Disability
Flexible Spending/125 Program
FICA and Medicare
Deferred Compensation Program
Worker’s Compensation
Holiday/Holiday Compensation
Personal Holiday
Vacation
Sick Leave
Emergency Leave
Employee Assistance Program
Fitness Reimbursement Policy
Educational Reimbursement Policy
Direct Deposit

Company

NEOGOV

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NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
dateFounded in 1999
location
El Segundo, California, USA
people-size501-1000 employees
web-link
http://www.neogov.com

H1B Sponsorship

NEOGOV has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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