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Henderson Products, Inc. · 1 day ago

Business Systems Analyst

Manchester, IA

Full-time

Onsite

Mid Level

3+ years exp

Douglas Dynamics is North America’s premier manufacturer and up-fitter of work truck attachments and equipment. The Henderson Business Systems Analyst is responsible for ERP systems support and serves as a critical link between business users and IT, supporting and optimizing the ERP platform to improve operational efficiency across all functional areas.

Machinery ManufacturingManufacturingProduct Design

Responsibilities

Act as the primary functional analyst for the Enterprise Resource Planning (ERP) system, supporting day-to-day operations and system enhancements

Partner with business stakeholders to gather, analyze and document requirements for business system improvements

Translate business requirements into functional specifications

Configure ERP modules, validate setups and support testing of system changes and upgrades

Troubleshoot ERP issues, perform root cause analysis and coordinate resolutions with internal teams

Support integrations between the ERP system and related applications (e.g., reporting tools, shop floor systems) using middleware (e.g. Workato) and custom solutions

Assist with ERP implementations, upgrades and data conversions

Support reporting and data analysis needs

Participate in continuous improvement initiatives to streamline and standardize business processes

Administer and support Microsoft SQL databases

Qualification

ERP systems supportBusiness process knowledgeSQL databasesFunctional documentationSystem integrationsAnalytical skillsProblem-solving skillsCommunication skills