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ServeScape · 1 day ago

Landscape Project Manager

Chamblee, GA

Full-time

Hybrid

Mid, Senior Level

$60K/yr - $75K/yr

5+ years exp

ServeScape is seeking a highly organized Landscape Project Manager to oversee the full lifecycle of landscape projects from design to installation. This role involves managing designers and installation partners, ensuring quality standards, and enhancing client experience throughout the project lifecycle.

E-CommerceHome and GardenHorticultureLandscapingMarketplaceRetailSupply Chain Management

Responsibilities

Own all landscape design orders from intake through installation completion

Assign independently contracted (1099) landscape designers to projects based on credentials, availability, scope, and client needs

Serve as the primary operational point of contact for designers throughout the design process

Ensure design timelines, deliverables, and quality standards are met

Review designs for install feasibility, scope clarity, and alignment with client expectations

Drive conversion of approved designs into sold plant material and installation projects

Partner with designers and operations teams to translate designs into executable installation scopes, develop detailed pricing and cost estimates, and structure projects to achieve defined margin targets

Ensure all plant material and installation services are clearly documented and approved prior to execution

Identify opportunities to enhance project value while maintaining design integrity and client trust

Manage installation projects from design handoff through completion

Assign projects to independently contracted (1099) installation companies based on project complexity, skill set, location, and schedule

Coordinate installation timelines, materials, site readiness, and milestones

Oversee execution to ensure installations align with approved designs and quality standards. Manage change orders, including pricing and documentation

Serve as the primary point of contact for installers during project execution

Conduct regular site visits and inspections. Maintain accurate project records, photos, and logs

Enforce safety expectations and stop-work authority when required

Act as the client-facing lead throughout the project lifecycle, particularly during install

Set clear expectations around timelines, scope, and next steps

Proactively communicate changes, risks, or delays and present solutions

Ensure a smooth, professional, and positive client experience from start to finish

Oversee performance and relationships with independently contracted designers and installers. Provide feedback to improve quality, consistency, and efficiency

Track availability, credentials, and project outcomes

Ensure contractors meet documentation, insurance, and compliance requirements

Recruit and onboard new contracted designers and installers as needed

Track project status, timelines, and financials using internal systems

Coordinate plant material sourcing and delivery in alignment with installation schedules

Flag risks, scope changes, or execution challenges early

Continuously improve workflows that support a seamless inspiration-to-execution process

Qualification

Landscape designInstallation processesProject managementExcel proficiencyContractor managementProficiency with softwareCommunication skillsOrganizational skillsDecision-making skills