OptiMed Health Partners ยท 1 day ago
Business Process Analyst
United States
Full-time
Remote
Mid Level
$80K/yr - $85K/yrOptiMed Health Partners is dedicated to optimizing health outcomes through personalized care. The Business Process Analyst plays a vital role in enhancing operational effectiveness by evaluating and improving business processes that support patient care and compliance, utilizing data-driven analysis and change management strategies.
ChemicalHealth Care
Hiring Manager
Anthony Halliday
Responsibilities
Analyze current business processes, map AS IS workflows, and identify areas for improvement
Develop strategic plans for improved processes, including cost-benefit analyses to support these strategies
Implement process improvement initiatives and monitor their effectiveness
Work with various teams and stakeholders to understand their processes and needs, capturing requirements, and documenting gaps
Utilize statistical analysis and other analytical tools to measure process performance
Create TO BE workflows and support operational teams through change adoption
Facilitate training and workshops to educate staff about process improvements
Document process changes and updates, ensuring that all relevant parties are informed, and maintain documentation in a centralized repository
Support standardized intake, prioritization, and evaluation of process improvement initiatives in coordination with the PMO
Ensure proposed process changes are assessed for governance, compliance, and downstream operational impact prior to implementation
Monitor and report on the outcomes and benefits of implemented process improvements
Lead cross-functional process improvement initiatives, partnering with the PMO to ensure alignment with delivery standards
Identify process-related risks and collaborate with the PMO to ensure mitigation plans are integrated into project governance where applicable
Ensure processes align with organizational governance, compliance, and quality standards, including SOC 2 and ITIL when applicable
Collaborate with PMO to ensure process changes are integrated into project workflows, intake, and reporting where needed
Partner with operations teams to design and evaluate AI-enabled workflow models that improve efficiency, quality, or compliance outcomes
Support the development of dashboards and data visualizations that track SLA performance, process health, and improvement outcomes
Qualification
Required
Proven experience in a Business Process Analyst or similar process focused role
Strong knowledge of process improvement methodologies such as Lean, Six Sigma, and Kaizen
Experience analyzing business processes within operational, healthcare, or regulated environments
Proficiency creating AS-IS and TO-BE workflow diagrams using tools such as Visio or Lucidchart
Experience performing data analysis and using analytical or statistical tools to support decision-making
Solid project management skills and experience supporting cross functional initiatives
Bachelor's degree in Business Administration, Computer Science, Engineering, or a related field
Preferred
Certification in Project Management or Lean Six Sigma
Company
OptiMed Health Partners
OptiMed Health Partners is a Pharmacy/Chemists industry.
Founded in 1994
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Rusti Greis
Vice President Of Business Development
Recent News
2024-11-07
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