NEOGOV · 2 days ago
LIBRARY ASSOCIATE
VARIOUS LOCATIONS IN FULTON COUNTY, GA
Full-time, Part-time, Contract
Onsite
Entry Level
$42K/yr - $42K/yr
2+ years expNEOGOV is seeking a Library Associate for Fulton County to provide customer service and support to library patrons across various branch locations. The role involves assisting patrons with library services, managing circulation desk operations, and performing library accounting functions.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provides customer service to patrons and the public: greets visitors and directs to areas of library; provides assistance and information related to library services, fees, procedures, voter registration, city information/directions, or other issues; assists patrons with self-check and library services; registers new patrons: enters/updates patron information in computer; and prepares new and replacement library cards; researches book titles, book availability, patron records, or related information; reserves materials for patrons; notifies patrons about overdue books, arrival of reserved books, or other issues; and assists patrons with use of copy machine and maintains adequate supply of copy paper in paper trays
Staffs circulation desk: checks library materials in/out; assesses and clears fines; operates the library’s automated circulation system to charge, discharge, and renew books; processes or locates holds upon request; retrieves books from book drop; inspects materials for damage and withdraws materials in need of repair from circulation; inspects materials prior to shelving; routes materials to other locations as appropriate; and sorts/arranges materials on book carts for shelving
May lead staff as needed; including establishing workloads, prioritizing work assignments, interpreting policies and procedures, and resolving staff issues; and establishes service desk schedules within assigned area
Shelves library materials, conducts routine reading of shelves, and maintains shelf order of materials
Performs library accounting functions and manages budget accounts within assigned area: monitors expenditures for budget compliance; collects and records money in payment of fines, fees, book sales, or other library services; writes receipts; removes fine data from computer; and counts revenues/balances with receipts
Coordinates the holds process for an assigned unit, department, and/or branch
Operates a computer to enter, retrieve, review or modify data; utilizes word processing, database, or other software programs
Performs computer data entry to create records within assigned area: searches computer databases and matches document or item information to computer information within assigned area; and contributes to database management through performing deletions and related activities
Interprets library rules, policies, and procedures for assigned staff and library patrons
May offer assistance in the development of bibliographies, and other guides for library patrons: maintains library files and within assigned area
Assisting in planning, developing, and implementing programs and workshops within an assigned area: contributes to the development of and presents special programs, children’s programs, tours, storytelling, library activities, and outreach programs for various populations; plans and prepares and/or assists in creating displays, exhibits, or bulletin boards
Provides assistance to library patrons in use of computer resources, including Internet access, on-line card catalog system operations, and on-line searches; teaches users basic functions and operating techniques; and helps users find information online
Prepares or completes various forms, reports, correspondence, schedules, routes, statistical reports, order lists, library cards, receipts, door count forms, supply requisitions, time cards, or other documents
Receives various forms, reports, correspondence, library cards, library card applications, patron identification, hold requests, room reservation requests, invoices, packing slips, cash/checks, book donations, maps, manuals, reference materials, or other documentation; reviews, completes, processes, forwards or retains as appropriate
Answers the telephone; provides information and assistance; takes/relays messages or directs calls to appropriate personnel, libraries, or departments; returns calls as necessary; renews books by telephone
Communicates with supervisor, employees, volunteers, library patrons, community organizations, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems
Serves on committees and task forces; assists in drafting policies and procedures, and making recommendations to supervisor
Qualification
Required
Associate's Degree in a related field required
Bachelor's Degree preferred
Two (2) years of customer service or library related experience
Any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job
May be required to possess and maintain a valid Georgia driver's license if required by position assignment
Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all county or departmental policies, practices, and procedures necessary to function effectively in the position
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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