Suburban Marble & Granite ยท 1 day ago
Administrative Assistant
Suburban Marble & Granite is seeking a highly organized and detail-oriented Administrative Assistant to support their Sales and Customer Service teams. The role is essential for ensuring smooth daily operations and exceptional customer experience, involving responsibilities such as sales support, customer service, and general administrative duties.
Responsibilities
Assist sales representatives with order processing, proposals, contracts, and documentation
Enter and maintain accurate customer and sales data in internal systems
Track orders, follow up on outstanding items, and communicate updates to customers and sales staff
Prepare reports, quotes, and sales-related correspondence as needed
Serve as a primary point of contact for customer inquiries via phone and email
Provide timely, professional responses to questions regarding orders, scheduling, and general information
Coordinate with internal departments to resolve customer issues efficiently
Maintain a positive, solutions-oriented approach to customer interactions
Manage incoming calls, emails, and general office communication
Schedule appointments, meetings, and follow-ups
Maintain organized digital and physical filing systems
Support office operations and assist with special projects
Qualification
Required
High school diploma or equivalent required
2+ years of administrative, sales support, or customer service experience
Strong organizational and time-management skills
Excellent written and verbal communication skills
Proficiency in Microsoft Office (Word, Excel, Outlook); CRM or ERP experience a plus
Ability to multitask, prioritize, and work independently
Professional, friendly demeanor with a strong customer-first mindset
Attention to detail and accuracy
Strong problem-solving abilities
Ability to work well under deadlines
Team-oriented with a willingness to assist where needed
Adaptable and eager to learn
Benefits
Competitive compensation
Opportunities for growth and development
Stable position with consistent hours (no nights or weekends)