NEOGOV · 12 hours ago
Information Technology Analyst 1
Trenton, NJ
Full-time
Hybrid
Entry Level
$61K/yr - $100K/yr
1+ years expNEOGOV is part of the New Jersey Courts, providing essential services to the public. The Information Technology Analyst 1 will support court case processing, electronic payment/filing, and document management while providing customer support for technical issues related to municipal courts.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Primary Help Desk Analyst for Municipal Court and Law Enforcement Users
Research and resolve software problems
Research and resolve procedural issues
Test and validate system issues
Assist with Password resets/system access issues
Complete Payment adjustments -Chargeback and Reversals
Software installation and support of Municipal Court devices
Complete multiple tasks while maintaining help desk standards
Municipal Court experience preferred
Knowledge of ATS/ACS, eMACS/eCDR, and PageCenter Municipal Reports preferred
Knowledge of SharePoint 365
Qualification
Required
Graduation from an accredited college or university with an associate degree in a field related to computer science, information technology or the area to which the applicant is applying, such as information systems, human-computer interaction, interactive media, software engineering, computer networking, business analytics, data analytics and/or cybersecurity
Applicants who do not possess the required education may substitute additional paraprofessional and/or professional IT technical experience or experience related to the area to which the applicant is applying on a year for year basis with one year of such experience being equal to 30 semester hour credits
A bachelor's or associate degree in any field from an accredited college or university and one year of additional paraprofessional and/or professional IT technical experience or experience related to the area to which the applicant is applying may be substituted for the required education
A bachelor's or master's degree from an accredited college or university in a field related to computer science, information technology or the area to which the applicant is applying, such as information systems, human-computer interaction, interactive media, software engineering, computer networking, business analytics, data analytics and/or cybersecurity may be substituted for the required education
Applicants who are approaching their anticipated graduation date may apply. If selected, the applicant must complete their degree no later than their start date
Degrees conferred outside of the United States must be evaluated by a recognized evaluation service
Regular and predictable physical presence at the worksite is an essential function of this position
Physical Ability: For some positions, applicants must have the ability to perform work which requires climbing and prolonged standing, stretching, bending and reaching. The selected candidate must be able to frequently lift and carry supplies weighing from 30 to 50 pounds and, occasionally, materials weighing up to 75 pounds
Driver's License: Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform essential duties of the position
Authorization to Work: US citizenship is not required. Selected candidate must be authorized to work in the US according to Department of Homeland Security, US Citizenship and Immigration Services regulations
Special Note: Newly hired employees must agree to a thorough background check that will include fingerprinting. All data received will be kept in strict confidence except to inform the individual of the findings and what action will be taken as a result of this information
Residency Law: In accordance with N.J.S.A. 52:14-7 (L. 2011, Chapter 70), the 'New Jersey First Act,' all persons newly hired by the Judiciary within one year must establish, and then maintain, principal residence in the State of New Jersey
Preferred
Municipal Court experience preferred
Knowledge of ATS/ACS, eMACS/eCDR, and PageCenter Municipal Reports preferred
Knowledge of SharePoint 365
Benefits
State Health Benefits Program including options for medical, dental and prescription coverage
Public Employee's Retirement System pension program
Federal Student Loan Forgiveness for employees with 10 years or more of service
Generous leave program which includes vacation, personal and sick leave and 13 annual paid holidays
Voluntary investment programs separate from and in addition to the pension plan through the Deferred Compensation Plan and the Supplemental Annuity Trust of New Jersey (SACT)
Comprehensive training offerings including LinkedIn Learning.
Tax Savings Programs including the Premium Option Plan, Medical Flexible Spending Account and Dependent Care Flexible Spending Account and Commuter TaxSave
NJBest 529 College Savings Plan
Member Term Life Coverage including basic and optional plans
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase