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Dobbs Equipment, LLC · 1 week ago

Branch Administrator

Atlanta, GA

Full-time

Onsite

New Grad, Entry Level

Dobbs Equipment is seeking a Branch Administrator to perform a full range of administrative and sales support duties for their dealership location. The role involves managing payroll, providing administrative support across departments, and assisting customers while ensuring a well-organized branch environment.

CommercialConstructionIndustrial

Responsibilities

Enter payroll hours for service team daily, process payroll for branch weekly. (ADP Function)

Provides administrative support to all branch departments including parts, sales, and service

Handles incoming and outgoing phone calls and email correspondence through the branch

Assists walk-in customers by learning basic qualifying questions for rentals/demos/sales to generate business

Coordinate with local vendors such as plumbing, A/C, and landscaping to ensure services are properly completed

Ensures the store presents a good image to customers and staff including stocking goods such as literature displays, coffee pods, printer paper, ink, organization of storage closet, and other office items

Take lead on branch events, customer appreciation events and such

Deposit cash daily and manage petty cash

Issue purchase orders and approve invoices when necessary

Work with DHQ to open customers in-house and Power Plan accounts

Reconcile credit card statement for P-Card

Set up new vendor account with DHQ when needed

Check requests

Create customer invoices including Ad-hoc invoices when needed

Assists Salesman & General Manager in collecting on aged accounts

Work closely with Credit and Payments and customer to keep accounts <60 days- Customer account deep dives including calling reps at PP to help resolve issues on accounts, matching, requesting credits etc

Participate in a weekly A/R call with Headquarters

Complete accurate and timely records including rental agreements, DEMO agreements, requests, filing, and correspondence with DHQ

Focus on support for territory managers and ISR’s with all types of customer or equipment issues

Interact with company personnel to assist in locating equipment and determining availability within the branch and other branches

Create customer invoices including proforma invoices when needed

Become familiar with DIT (Dealer Inventory Tracking) and act as a backup to branch ISR regarding inventory and yard duties

Assist sales team with hiring haulers for equipment transfers / rental moves and such

Qualification

Customer Service experienceAdministrative Support experienceMS Office proficiencyOrganization skillsCommunication skillsProblem-solving skillsBilingualSelf-managementQuick learnerCommon sense understanding