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NEOGOV · 1 day ago

MUI Coordinator

Lancaster 43130, OH

Full-time

Onsite

Entry, Mid Level

$23.37/hr - $23.37/hr

2+ years exp

NEOGOV is part of the Fairfield County Board of Developmental Disabilities, dedicated to supporting individuals on their journey toward greater independence. The MUI Coordinator will implement Major Unusual Incident (MUI) processes, ensure compliance with regulations, and maintain communication with various stakeholders to enhance service delivery.

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Responsibilities

Implements the Major Unusual Incident Processes for the FCBDD Demonstrated by: Consults with providers, individual support coordinators and other stakeholders as needed for UIs, MUIs, prevention planning and other recommendations

Assures County Board compliance to DODD regulations regarding UIs/MUIs

Consults with contracted investigative agent agency to determine if an incident rises to the current interpretation of a reportable MUI

Reviews initial MUI reports received and submits to the contracted investigative agent agency so they can complete the initial filing through ITS within required timelines and procedures and begin the investigation

Recommends immediate actions or a prevention plan relative to a MUI through communication with internal and external customers, including recommending revisions to Individual Service Plans to teams. Ensures prevention plans align with the FCBDD vision and mission

Completes prevention plan review within 30 days after plan submission to ensure that the plan has been implemented and is effective

Maintains MUI files and required documentation, including the collection of needed information, ensuring it is forwarded to the Investigative Agent or other investigative entity [law enforcement]

Maintains MUI database that is stored on network server

Provides written facts and findings to all required parties relative to the outcome of MUI investigations

Assures that all aspects of assigned MUI investigations are properly completed and closed within established timelines

Maintains discreet confidentiality of high-profile incidents or situations involving internal or external providers which often involves human resources information that may result in a personnel disciplinary action

Participates in annual reviews of MUIs by a committee composed of a cross section of individuals representing county board staff, private providers, families, and other stakeholders

Prepares/participates in reviews conducted by the DODD and other regulatory/accrediting agencies including preparation of any outcome plan as necessary

Performs other duties as necessary to assure compliance to agency policies and procedures or DODD regulations related to Major Unusual Incidents and Unusual Incidents

Implements the Unusual Incident Processes for the FCBDD Demonstrated by: Reviews all Unusual Incident Reports (UIs) received to determine if an MUI has occurred, which may involve screening, and consultation with Supervisor, DODD, or others as needed

Ensures response /follow-up to incidents received if necessary; by contacting providers for additional information to make recommendations or compel others for action

Manages Unusual Incident database enter incidents, and periodic review of quality of data entered with supervisor. Outcomes of reviews may necessitate making recommendations and/or compelling others to enter additional information relative to documentation of clarification and follow up

Acts as a liaison between all parties including individuals, providers, families, public officials, etc.; in the function of UI incident review, or consultation with other agencies navigating through the DD system relative to an incident involving an individual

Reviews a representative sample of provider unusual incident logs each month to ensure that MUIs have been reported, preventive measures have been implemented, and that trends and patterns have been identified and addressed

Court Contact Develops and maintains effective connections with local law enforcement and other agencies to ensure a collaborative approach in all situations

Maintains discreet communications relative to high profile cases that may involve law enforcement, prosecution or other responsible entity

Connects law enforcement, prosecution or other responsible entity with Individual Support Coordinator at the earliest opportunity to provide the greatest level of support from Fairfield DD

Communications Interacts in a courteous and professional manner with individuals receiving supports, their families, and friends and with coworkers, supervisors and members of the community

Actively promotes good public relations with parents, advocates, community organization, professionals, other school districts, Job and Family Services, other agencies and other county board staff

Communicates with Individual Support Coordinators, Advocates, Behavior Coordinator, and other staff as well as home providers, parents, guardians, and other agencies as needed

Develops and maintains effective communications with local law enforcement and other agencies to enhance a collaborative approach towards any situation

Remains calm in highly emotionally charged situations, provides concise, accurate information, and conveys respect, and support to individuals, families, internal and external providers and outside entities

Training Assists supervisor and MUI Coordinator/QA Liaison in providing presentations and technical assistance concerning DODD regulations and county board policies/procedures to county board staff and external providers as required per regulations

Provides training and technical assistance to providers on best practices concerning annual MUI training, writing incident reports, completing incident logs, annual MUI reviews, etc

Offers relevant training as part of the prevention planning process on a case-by-case basis

Other Miscellaneous Duties Maintains up-to-date knowledge of regulations, trends, and issues that are related to the satisfactory completion of job

Assesses providers’ compliance to all applicable regulations and contract terms for the provision of services/supports as identified in an individual's plan due to the result of a Major Unusual Incident or trends and patterns from a review of Unusual Incidents

Monitors the implementation of systems changes as identified through review of or trends and patterns identified from Major Unusual Incidents or Unusual Incidents

Assists in the identification, assessment and development of staff training needs in support of the implementation of services related to MUI/UI trends

Completes documentation for Medication Administration Claiming or other designated funding source regulations and agency procedures

Participates in community outreach committees. These committees may request information relative to the services and supports that FCBDD provides to individuals

Complies with the Safety Rules established for the purpose of fulfilling compliance with Ohio Employment Risk Reduction Standards, Rules, or Orders, through the utilization of protective equipment and decontamination techniques

Performs other duties as directed

Qualification

Bachelor's degreeDODD certificationFirst Aid certificationCPR certificationBehavior support trainingRecord keepingStress managementComputer skillsCommunication skillsTeamwork

Required

Bachelor's degree or higher in psychology, education, social work, or other related field that contributes to the employee's ability to perform job functions; OR

Associate's degree or at least junior year standing, and two years full-time (or PTE) supervised, paid work experience in conducting administrative, civil, and/or criminal investigations; OR

Associate's degree or at least junior year standing and two years full-time (or PTE), supervised, paid work experience in administration, supervision, instruction, or habilitation of individuals with developmental disabilities

Maintain DODD, First Aid and CPR certifications and current behavior support training

Minimum 2 years' experience as an employee in a county board or other provider where applicant has knowledge of support systems available to individuals

Must have a valid Ohio driver's license, points on license may not be equal to or exceed 6 and be insurable under agency insurance carrier

May be requested to work abnormal hours based on service needs

May use personal vehicles to transport clients and families

Maintain certification to conduct DODD protocol Provider Compliance Reviews through the RDS system

Maintain training related to MUI/DODD ITMS

Communicate professionally and effectively with persons served, parents, providers, guardians and agencies

Ability to write clearly and concisely

Ability to maintain accurate records and data

Ability to cope with stressful situations

Ability to pass all background checks including Bureau of Criminal Identification and Investigation (BCII)

Must be physically capable to lift up to 50 lbs. per lifting policy, move enrollees, including children, adolescents and adults in a safe manner, according to in-service training

Ability to work independently and plan own work

Ability to work with flexibility and ability to reprioritize as needed

Knowledgeable of available community resources to individuals eligible for county board services

Works cooperatively with others

Maintains attendance to effectively complete functions of the job

Communicates both orally and written and presents information in an objective, professional manner

Understands the philosophy of self-determination/person centered planning

Ability to interact with families, private citizens, and others in a professional manner to promote a positive image of persons with disabilities and the agency

Possess computer skills to complete Medication Administration Claiming (MAC) documentation; for utilizing the DODD Incident Tracking system, and other assignments using word processing, basic spreadsheets, create presentations and databases

Internet research skills, data analysis, and report writing is also required

Organizational, clerical and technical skills necessary to maintain records on the computer server

Ability to recognize unusual or threatening conditions and take appropriate action

Ability to work under stress and time constraints

Uses good judgment to define problems, collect data, establish facts, and draw valid conclusions

Maintains strict adherence to the confidentiality policy and procedures related to individuals and personnel