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Festival Foods · 15 hours ago

Operations Manager

Sheboygan, WI

Part-time

Onsite

Mid Level

Festival Foods is a Wisconsin grocer committed to community service and exceptional guest value. The Operations Manager ensures smooth store operations by adapting to daily business needs, supporting teams, resolving guest concerns, and overseeing safety protocols.

CommunitiesFood and Beverage

Responsibilities

Create a Positive Environment: Model and maintain Festival Foods culture within the store by fostering a positive, productive environment for associates and guests alike

Adapt to the Day: Make quick, effective decisions to adapt to changing business needs, delivering on our priorities of helpfulness and in-stock

Offer Helpful Guest Service: Actively promote and execute exceptional guest service, ensuring an outstanding experience for every guest and living out our boomerang principle to keep our guests coming back

Provide Leadership Support: Serve as manager-on-duty when needed, supporting overall store operations, including managing departments

Develop Associates: Coach and train associates on best practices, policies, and procedures, with an emphasis on freshness, in-stock, helpfulness, & food safety. Document violations of policies and conduct progressive discipline in partnership with HR and store leadership as necessary

Meet Department Standards: Observe sales floor and back stock conditions, taking action to correct areas of opportunity

Communicate and Collaborate: Partner with Store Director, Fresh Sr. Manager, Center Store Sr. Manager, and associates to maintain standards and exceed guest expectations during assigned shift

Ensure Food Safety: Ensure compliance with food safety and sanitation standards, in adherence with guidelines set by local and company officials during assigned shift

Reduce Waste: Uphold asset protection policies and ensure proper inventory management, with a focus on minimizing shrinkage in all departments

Merchandise Product: Support the merchandising and maintenance of displays, ensuring that all specialty floor displays meet our high standards of freshness and visual appeal

Prioritize Safety: Review and enforce occupational safety standards and policies, ensuring a safe work environment for associates and guests. Complete and file incident and accident reports, and report all violations

Honor Commitments: Maintain regular, timely attendance in accordance with the work schedule

Support the Team: Other duties as assigned

Qualification

Merchandising skillsFood safety complianceOrganizational skillsSafety trainingEquipment operationCommunication skillsLeadership supportGuest serviceTeam support

Required

High School Education or equivalent combination of education and experience

Proven merchandising skills, with ability to make timely and effective decisions

Ability to deal tactfully and effectively with guests and all associates

Good organizational skills, with a full understanding and ability to learn operation systems

Good oral and written communication skills and the ability to handle a diverse crew in a fast-paced environment

Thorough understanding of all safety requirements and company safety policies, including proper lifting techniques and box cutter safety

Must possess the ability to complete and apply on-the-job safety training to recognize and react to possible safety hazards on store premises, and safely operate equipment

Ability to use the following equipment: forklift, harness, power jack, walk behind lift, WAV, baler, compactor

The employee must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly

Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment

This position requires the employee have the ability to have full range of upper body motion in order to occasionally lift stock, lifting up to 50 pounds on a frequent basis

Requires the ability to perform repetitive tasks for prolonged periods of time

Must possess functional sensory abilities in order to visually monitor the store, create attractive displays, and to operate equipment

Working conditions consist primarily of a temperature-controlled environment

The ability to work outside checking store property, in walk-in coolers or freezers for short periods of time is necessary

This job involves exposure to changing temperature and humidity (i.e. freezers, coolers, kitchen, ovens, fryers)

Chemical cleaning agents, irritating or competing noises or other irritating substances, and working in areas with wet and slippery floors

Benefits

Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!

Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.

Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.

Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.

Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.

Save for Your Future: Offering a 401(k), we're proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals.