Taylor Sudden Service Inc. ยท 2 days ago
Part Coordinator
Pasadena, TX
Full-time
Onsite
New Grad, Entry LevelTaylor Sudden Service Inc. is a subsidiary of the Taylor Group of Companies, providing exclusive worldwide distribution of genuine Taylor OEM parts and forklift service. The Part Coordinator is responsible for maintaining parts inventory, assisting customers with parts catalogs, and ensuring efficient parts shipments and warranty claims management.
Developer ToolsMachinery ManufacturingManufacturing
Hiring Manager
Jennifer Norwood
Responsibilities
Maintains adequate parts inventory for machines in area of responsibility. Reorders, as necessary
Maintains a research cross-reference file to correctly identify parts. Obtain prices on special parts and assemblies from the Research Analyst at headquarters office
Furnishes customers with recommended parts inventory. Trains customers in the use of parts catalogs and PSO cards
Keeps record of all parts assigned to field service mechanics and ensures all unused parts for a specific job are returned to inventory
Expedites daily parts shipments. Expedites delivery of emergency or back-order items to accommodate customer
Maintains listed telephone contact number in local telephone directory to enable customer contact after normal working hours
Handles warranty claims and follows through to completion
Assists supervisor in proper storage and disposal of EPA controlled waste
Responsible for conducting monthly 5S / safety audit and ensuring that corrective actions are completed
Supervises service center in absence of Service Center Manager
Qualification
Required
Excellent telephone skills
Must be in physical condition as job requires lifting, stooping, and bending
Operate equipment such as forklift
Must have a valid driver's license and good safe driving record to be insured by the company auto insurance policy
High School graduate or GED equivalent
Experience in Parts / Service industry with particular emphasis on coordinating service responsibilities with service technicians and parts personnel
Preferred
Previous experience in a customer service-oriented role preferred
Benefits
Medical/Prescription
Dental
Vision
Vacation
10 Holidays
401K
Life Insurance
Company
Taylor Sudden Service Inc.
Taylor Sudden Service provides exclusive worldwide distribution of genuine Taylor OEM forklift and generator parts and service for equipment designed, manufactured, and marketed by Taylor.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase